Media Specialist

Media Specialist Job Description

We are looking for a talented creative that is experienced in photography and videography. The ideal candidate will have an eye for detail and advanced client relationship and customer service skills. They will also possess a growth mindset, always being open to feedback and direction, while looking for ways to improve their skills and inspire the team. Additionally, they will be passionate and understand that producing high-quality content starts with a love for the craft.

Position Overview

A Media Specialist (MS) is responsible for the in-field production of our real estate marketing solutions. This includes but is not limited to photography, videography, 3D scanning, aerial drone piloting, client branding, social media content production, photo and video editing, motion graphics, file management, etc. In this dynamic role, you can expect to be a hybrid creative responsible for capturing a diverse set of real estate listings, directing agents on camera, and providing a memorable customer service experience. Every day working with us will be unique and you will have the opportunity to rapidly develop your skills as a versatile creative and make a lasting impact on the future of Kiln Media.

Competitive Pay: Starting/Training Pay: $18/hr

Post-Training Base Pay: $18-$20/hr, depending on experience + a monthly gas/mileage stipend

Continuous Training: Paid training and Job Shadow

Growth Opportunities: Continual involvement with the growth of the company.

Gear: Provided to you, but ideally seeking candidates with experience with a Wide Lens Camera, Gimbal, and Drone.

Company Culture: A Culture that is fun, supportive, and welcoming so you enjoy coming to work! Our team is all about developing themselves and each other so you can harness your true potential and feel heard!

Company Overview

Kiln Media is a self-built Real Estate Media brand currently operating as a creative team of two. With a growing list of clients and referrals, we are looking to increase our output capability, range, and scope.

Key Responsibilities

• Strengthen client relationships by demonstrating accountability, being knowledgeable, and always maintaining a positive attitude
• Oversee and deliver all listing solutions from start to finish including photo, video, drone, 3D services, and floorplans.
• Plan and execute strategy calls with clients to understand their specific needs and set yourself and our clients up for success
• Identify and determine the best creative solutions while completing our services and offer creative consultations to showcase yourself as a subject-matter expert and provide in-field upgrades
• Communicate vision and expectations to clients on-site and remotely
• Maintain responsive and consistent communication across departments and with our clients
• Prepare, maintain, and manage company equipment while staying highly organized
• Maintain calendar accuracy for time-tracking purposes and consistency
• Travel to and from scheduled shoots in a timely manner while driving safely
• Communicate any applicable field notes to respective team members
• Operate effectively within both a team environment and individually
• Participate in training and development opportunities and share your knowledge with colleagues
• Upload your footage before 9:00 pm each day to ensure our editing team has what they need
• Complete Project Prep each day before 9:30 pm to ensure you are prepared for all upcoming shoots
• Confirm your schedule before 9:00 am for optimal communication

Why you will be great for this role

You are a Passionate Creative with refined photography, videography, and drone operation skills.

You are Professional and showcase etiquette, a positive attitude, and excellent customer service skills.

You are Great with Clients and understand the importance of customer service and relationship building.

You are Analytical and possess strong creative, problem-solving, critical thinking, and decision-making skills.

You can Function Under Pressure in a fast-paced and at times stressful environment.

You are Detail-Obsessive and understand the importance of attention to detail.

You are Kind and Personable and showcase empathy in and outside of work.

You have a Growth Mindset and constantly challenge yourself to harness your full potential.

You take Feedback Well and constantly look for ways to improve your craft and the craft of those around you.

Your Work is Consistent and you make sure to stay disciplined and motivated to put your best foot forward.

You have a Valid Driver’s License and a Reliable Car that you can always use for the job.

You have 2-3 years of Creative Experience as a professional or independent creative contractor.

You have Gimbal Experience using a 3-axis gimbal to shoot stabilized video content.

You have Experience with the following Software: Adobe Creative Suite (Lightroom, Premier Pro, etc.) or DaVinci/Final Cut, Google Workspace, and File Management Systems knowledge.

You Value Education and have a High School Diploma and an Undergraduate Degree or relevant work experience.

You meet our Target Location and currently live within 10 miles of Missoula

Bonus Points

Licensing: You have your FAA Part 107 Drone License

Experience: Real Estate Industry, Marketing/Sales, Client Directing, and/or Business/Operations experience

Real Estate Media Experience: Having at least a year of Real Estate media production experience is a bonus

Wedding Videography Experience: Having a few years of wedding videography experience is a bonus

Advanced Photo and Video Experience: Experienced completing personal branding projects, setting up studio lighting, using flash, and shooting portrait photography

Physical Activities

• Moving about to accomplish tasks or moving from one worksite to another
• Adjusting or moving objects up to 50 pounds in all directions
• Repeating motions that may include the arms, wrists, hand, and/or fingers
• Operating light machinery and/or electronic equipment
• Assessing the accuracy, neatness, and thoroughness of the work assigned
• Driving to complete job duties and standing for extended periods of time

Work Hours

This is a full-time (up to 40 hours per week) hourly, non-exempt position. Hours will vary with seasonality. Limited Saturday and evening availability may be required to accommodate clients. Our standard operating hours are from Monday to Friday, 9:00 am MST to 5:00 pm MST.

Company Culture

A creative company looking to expand scope and capability with a growing brand. Quality of work matches the hunger for innovation and drive to expand our services to new clients. We will be constantly pushing the boundaries in our field and hope to bring on a team member who shares the same vision. To learn more about our team please follow this link to our page: https://www.Kilnmediahub.com/

Kiln Media provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $18.49 - $19.54 per hour

Expected hours: 30 – 40 per week

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance
• Referral program

Application Question(s):

• Do you have any paid experience working with cameras? If so, please provide a brief description of the types of work you were paid to do with a camera. For example, graduation photos, wedding videography, portraits, etc.
• Please provide us with a link to your photography/videography portfolio. This can be a website or a folder with samples of your best work. If you are sharing a folder, please make sure we are able to access it.
• Do you have a reliable car that you can always use for the job?
• Are you comfortable commuting every day for the role?
• Are you available to work Monday - Friday from 9 am to 5 pm MST without any scheduling conflicts?
• Do you have experience using a 3-Axis Gimbal for video stabilization? If so, how many years and what is your comfort level?
• Do you currently live within 10 miles of Missoula? This is a requirement of the position. At this time, we are not accepting applications if you are outside of that range. Thank you so much!

Ability to Commute:

• Missoula, MT (Required)

Work Location: In person