Medical Spa Receptionist

Join our physician- family-owned medical spa as our Receptionist/Director of First Impressions! We're seeking a warm, enthusiastic individual to be the friendly face of our spa and create memorable experiences for our patients.

Position Overview:

- Classification: Spa Team, Part-Time

- Compensation: Hourly + Commission

- Schedule: 4 days per week (Monday, Wednesday, Thursday, Friday), 9-9.5 hours per day

- Perfect opportunity for someone seeking a rewarding part-time position in a close-knit, family environment

About the Role:

As our Director of First Impressions, you'll be the heart of our spa experience! Your genuine kindness, compassionate nature, and attention to detail will help create an environment where our patients feel welcomed, valued, and pampered from the moment they walk through our doors.

While spa or skincare experience is a plus (calling all skincare enthusiasts!), we value personality and passion above all. We'll provide comprehensive training to help you succeed in this role.

*Note: This is not an esthetician position and does not offer short-term growth opportunities in that direction.*

What You'll Do:

- Create a welcoming atmosphere and deliver exceptional patient experiences

- Master our spa menu and skincare offerings to provide knowledgeable guidance

- Manage appointments, check-ins, and check-outs with grace and efficiency

- Maintain our beautiful boutique space and help patients discover perfect products

- Assist with spa operations, including opening/closing procedures

- Participate in team meetings and ongoing education opportunities

- Create engaging social media content and maintain our online presence

- Design and distribute marketing newsletters to keep our community informed

- Support our treatment providers and maintain a collaborative team environment

What We're Looking For:

- A warm, genuine personality with a natural gift for making people feel special

- Previous customer service experience (spa, hospitality, or high-end retail preferred)

- Computer literacy and ability to learn our scheduling software (MindBody Online)

- Strong organizational skills and attention to detail

- Ability to multitask while maintaining a calm, professional demeanor

- Professional appearance and positive attitude

- Creative mindset for content creation

- Basic understanding of social media platforms and email marketing

- High school diploma

- 2-3 professional references

Your Qualities for Success:

- Naturally cheerful, kind, and empathetic personality

- Genuine love for helping others

- Patient-focused mindset

- Problem-solving abilities with a gentle approach

- Strong team player mentality

- Self-motivated with a passion for wellness and beauty

- Excellent communication skills with a friendly, approachable manner

- Ability to work independently while maintaining a supportive attitude

- Good sense of humor

- Commitment to maintaining patient confidentiality

What We Offer:

- Family-oriented work environment

- Ongoing training and professional development

- Commission opportunities

- Collaborative team atmosphere

- Opportunity to make a real difference in people's lives

To Apply: If you're new to the spa industry, please include a brief cover letter telling us why you'd be perfect for this role and what draws you to our medical spa.

Join us in creating exceptional experiences that help our patients look and feel their absolute best!

Job Types: Part-time, Commission

Pay: $18.00 - $22.00 per hour

Expected hours: 33 – 38 per week

Benefits:

• Employee discount
• On-the-job training
• Paid orientation
• Paid time off
• Paid training

Schedule:

• 10 hour shift
• 4x10
• Day shift
• Monday to Friday
• No nights
• Weekends as needed

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Required)
• Computer Skills: 2 years (Required)
• Retail sales: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person