Membership Sales Associate

Gravity Haus Aspen is seeking a motivated and results-driven sales professional to join our Membership Sales team. We’re looking for ambitious individuals with a proven track record of success and a strong work ethic.

In this role, you’ll be responsible for expanding our prospect database through phone and email outreach, hosting and organizing events, meeting with prospective members, and conducting tours. With unlimited earning potential and exclusive travel perks to Gravity Haus destinations, this position offers both financial rewards and exciting benefits. The on-target earnings (OTE) are tied to successfully hitting quota achievement.

Become part of our dynamic corporate culture, where exceptional performance is celebrated and rewarded. If you’re ready to take on a new challenge and meet the qualifications below, we’d love to hear from you!

What You’ll Do:

Membership Recruitment (Sales) and Retention:

• Collaborate with the Sales & Experience teams to develop and implement plans to attract new members and retain existing ones.
• Execute both inside/outside sales initiatives to attract new members and facilitate the application and new member onboarding process.
• Manage monthly/quarterly/annual personal and team related membership sales goals.
• Regularly communicate with current Gravity Haus members to gather feedback, address concerns, and promote engagement.

Membership Engagement and Programming:

• Organize, promote and oversee a variety of member events, activities, and programming to enhance community engagement and foster member connections.
• Collaborate with club committees and staff to plan and execute social gatherings, educational workshops, and special events.
• Ensure that all programming aligns with the interests and preferences of the Gravity Haus membership base.

Marketing and Promotion:

• Collaborate with the sales & marketing team to develop and execute campaigns and promotional initiatives to attract prospective members and increase club visibility.
• Utilize various channels, including social media, email marketing, and targeted outreach, to promote club offerings and events.
• Collaborate with the marketing team to create compelling content and materials to showcase the Gravity Haus’ membership amenities and benefits.

Administrative and Reporting:

• Maintain accurate membership records, databases, and financial information.
• Prepare regular reports on membership metrics, trends, and performance indicators for senior management.
• Manage membership dues, billing, and collections processes in collaboration with the finance team.

Other Duties:

• All other duties as assigned by management.
• Be an Ambassador for Gravity Haus, sharing our mission and and vision to build our globally conscious community for the modern adventurers!
• Embrace the Gravity Haus core values of:
• Keep Growing
• Bring Others Along
• Create Powerful Moments
• Be “All-In” + Go the Distance
• Make it Better than You Found It

Who You are:

• Highly motivated and enthusiastic with an innate sales drive
• Proven ability to hit monthly, quarterly and yearly sales goals
• Ability to prospect and forecast new membership sales
• Effectively manage the sales process from discovery to close
• Motivated to achieve high call volume
• Dynamic and results-driven with a knack for fostering vibrant and inclusive communities.
• A skilled communicator with a proclivity for building strong relationships and providing exceptional customer service.
• Creative and resourceful, able to develop and implement strategic plans to attract and retain members.
• Organized and detail-oriented, adept at managing membership records, databases, and financial information.
• Enthusiastic about promoting club offerings and events through various marketing channels.
• Adaptable and able to thrive in a fast-paced, ever-changing environment.
• Collaborative team player who enjoys working with diverse groups of people.
• Proactive problem-solver with the ability to anticipate member needs and preferences.
• Tech-savvy individual comfortable with utilizing digital tools and platforms for marketing and communication.
• Empathetic listener who can effectively gather feedback and address member concerns.
• Innovative thinker who can brainstorm and implement creative solutions to enhance the membership experience.
• Energetic and enthusiastic about creating memorable moments and fostering a sense of belonging within the community.
• Committed to continuous learning and professional development to stay abreast of industry trends and best practices.
• You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth.

What We Can Offer You

Benefits for full time regular team members include health insurance options, 401K with company match, and Gravity Haus All In in Membership.

Education and Experience

• 1-3 years of sales experience with a proven track record of meeting or exceeding quotas is preferred.
• Experience organizing and hosting events, preferably in a hospitality or member-focused environment.
• Comfortable using CRM systems (e.g., Salesforce, HubSpot) and marketing tools to manage leads and campaigns.
• Familiarity with Google Workspace (Doc, Sheets, Slides), Slack
• Bachelor’s degree in Business, Marketing, Hospitality, or a related field preferred, or equivalent professional experience.

Physical Requirements

• Ability to work at a computer for extended periods
• Ability to travel to various Gravity Haus locations
• Ability to stand for long periods of time
• Ability to lift, bend, twist