Merchant Development Account Manager

Merchant Development Account Manager

About Wildfire:

Wildfire Systems, Inc is a San Diego-based venture-backed startup that provides white-label cashback and coupon services to monetize users' eCommerce experience. Wildfire Systems is a cutting edge, omni-platform fintech service provider that offers white label rewards and loyalty programs, including cashback, coupons and related products to some of the biggest brands in the financial services industry. We’re innovative and have been awarded several patents around the products we’ve built. Plus, we’re a fun, high-performance and hard-charging team that loves working together to build a great business.

Job Overview:

We are looking for a Merchant Development Account Manager to join Wildfire System’s Merchant Development team. You will own and manage a portfolio of assigned affiliate networks, brands, and agencies, focusing on mid-market merchants to drive revenue growth.

Responsibilities:

Merchant Portfolio Management:

• Own and manage relationships with assigned affiliate networks, brands, and agencies.
• Negotiate placements, commission rates, and exclusive promotions to maximize benefits for Wildfire partners and their consumers.
• Onboard and educate new merchants on Wildfire’s value proposition, promotional methods, and client base.
• Monitor merchant performance, analyze data, and identify growth opportunities within your portfolio.
• Optimize underperforming merchants through data analysis and strategic recommendations.

Collaboration & Communication:

• Collaborate with internal teams, especially Client Success, to identify optimization opportunities.
• Serve as the primary point of contact for your portfolio, answering questions and resolving issues related to commissions, platform status, and promotions.
• Represent Wildfire at industry events.

Qualifications:

• Bachelor's Degree in Business Administration or equivalent experience.
• At least 3 years of experience in account management and/or sales within the affiliate marketing industry.
• Proven ability to build and manage strong client/partner relationships, including communication, negotiation, and objection handling.
• Data-driven decision-making mentality with strong analytical and problem-solving skills.
• Proficiency in relevant computer applications (Word, Excel, G Suite, HubSpot or other CRM, and various affiliate network interfaces).
• Excellent oral and written communication skills.
• Ability to collaborate effectively with remote teams.
• Ability to thrive in a fast-paced environment, adapt quickly to change, and demonstrate a passion for learning.

Benefits:

• Competitive salary
• Stock options
• Medical, dental & vision coverage
• Life insurance and disability
• Flexible vacation time
• Remote-first with a 100% distributed team (anywhere in the US)
• Laptop and whatever other equipment you need to be successful
• Company summits/offsites (we pay for your travel, lodging, etc.)
• Home office stipend
• 401k retirement plan

Job Type: Full-time

Pay: $85,000.00 - $100,000.00 per year

Work Location: Remote