Merchant Development Coordinator

Merchant Development Coordinator

About Wildfire:

Wildfire Systems, Inc is a San Diego-based venture-backed startup that provides white-label cashback and coupon services to monetize users' eCommerce experience. Wildfire Systems is a cutting edge, omni-platform fintech service provider that offers white label rewards and loyalty programs, including cashback, coupons and related products to some of the biggest brands in the financial services industry. We’re innovative and have been awarded several patents around the products we’ve built. Plus, we’re a fun, high-performance and hard-charging team that loves working together to build a great business.

Job Overview:

We are looking for a Merchant Development Coordinator to join the Wildfire System’s Merchant Development team. You will play a key role in supporting the team by managing various aspects of merchant relationships, ensuring smooth operations, and contributing to revenue growth.

Responsibilities:

Merchant Portfolio Support:

• Support the Merchant Development team in managing a portfolio of merchant relationships.
• Accept new merchant offers and commission rates, ensuring accurate data entry and timely updates.
• Proactively monitor merchant activity, commission rates, and revenue for top merchants, alerting the team to any major changes.
• Identify and recommend suitable merchant partnerships for our publisher partners based on geography, category, and other defined criteria.

Operations & Communication:

• Utilize internal and external tools to create and schedule advertising placements, confirm rates, and maintain accurate merchant records with screenshots.
• Research and respond to inquiries from internal and external stakeholders regarding merchants or networks.
• Review network communications, responding as needed or escalating to the appropriate Merchant Development Manager or Director for follow-up.
• Interact with merchant partners to obtain creative assets for partner sites and platforms.
• Liaise with affiliate network representatives regarding recruitment and optimization efforts, participating in regular meetings.

Data & Quality Assurance:

• Perform data analysis, reporting, and research to support strategic merchant initiatives.
• Use administration tools to perform quality assurance checks on behalf of our merchants, including verifying rates and coupons.
• Maintain accurate profiles and setup information on internal admin and affiliate interfaces.

What You’ll Need to Succeed:

• Bachelor's Degree in Business Administration or equivalent experience.
• 1-2 years of experience in affiliate marketing or a related agency environment.
• Excellent written and verbal communication skills, with a strong emphasis on email communication.
• Proficiency in relevant computer applications (Word, Excel, G Suite, HubSpot or other CRM, various affiliate network interfaces).
• Strong negotiation and conflict management skills.
• Ability to collaborate effectively with remote teams.
• Ability to thrive in a fast-paced environment, adapt quickly to change, and demonstrate a passion for learning.
• Embody Wildfire’s 4 pillars: We are flexible, We take initiative, We are collaborative, and We are creative.

Benefits:

• Competitive salary
• Stock options
• Medical, dental & vision coverage
• Life insurance and disability
• Flexible vacation time
• Remote-first with a 100% distributed team (anywhere in the US)
• Laptop and whatever other equipment you need to be successful
• Company summits/offsites (we pay for your travel, lodging, etc.)
• Home office stipend
• 401k retirement plan

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Work Location: Remote