New Client Acquisition Manager

Job Title: New Client Acquisition Manager

Position Overview:
We are seeking a results-driven and strategic New Client Acquisition Manager to lead our efforts in attracting and retaining new clients. This role demands a seasoned sales professional with a strong background in sales, client management, and team leadership. The successful candidate will be responsible for developing and executing strategies to drive new client acquisition, managing a call team, and implementing ethical and data-driven sales practices. This is a unique opportunity for a leader who is both innovative and principled, able to foster a high-performing team while ensuring compliance with ethical sales standards.

Key Responsibilities:

• Client Acquisition Strategy & Execution
• Develop and implement acquisition strategies that drive consistent growth and align with company objectives.
• Collaborate with marketing and product teams to refine the sales approach and enhance the client experience.
• Sales Team Leadership & Development
• Lead, mentor, and manage a call team, fostering a positive and goal-oriented environment.
• Conduct regular training sessions on effective sales techniques, industry trends, and compliance standards to ensure team success.
• Build a strong team culture with a focus on collaboration, integrity, and resilience.
• Data-Driven Performance Monitoring
• Utilize Salesforce and other tools to track KPIs, identify trends, and drive informed decision-making.
• Conduct performance reviews and provide actionable feedback to ensure continuous improvement and goal attainment.
• Salesforce & CRM Management
• Oversee the maintenance, and optimization of Salesforce, ensuring data accuracy and effective use of CRM analytics.
• Develop reports and dashboards to provide real-time insights and track key metrics for the team’s performance.
• Ethical Sales Practices & Compliance
• Establish and enforce safeguards against sales abuse and inappropriate tactics, ensuring adherence to ethical standards.
• Provide ongoing education on industry regulations and ethical sales practices, building a reputation for trustworthiness and respect.
• Trend Analysis & Market Insights
• Analyze competitive landscape, market trends, and internal data to adjust sales strategies proactively.
• Identify emerging opportunities, as well as potential threats, to optimize team focus and efficiency.
• Client Relationship Management
• Develop and maintain relationships with prospective clients, fostering trust and ensuring alignment with their needs.
• Serve as a point of escalation for any complex client issues, ensuring a positive and responsive client experience.

Qualifications:

• Experience: Minimum of 5+ years in sales, with at least 3 years in a managerial role, preferably in client acquisition or a related field.
• Sales Expertise: Extensive training and experience in advanced sales techniques, communication strategies, and sales team leadership.
• Analytical & Strategic Mindset: Proficiency in defining KPIs, interpreting sales data, and making data-driven adjustments to strategies.
• Salesforce & CRM Proficiency: Proven experience in managing Salesforce for pipeline tracking, reporting, and data analysis.
• Leadership Skills: Demonstrated success in leading, training, and developing a high-performing sales team, with a focus on collaboration and accountability.
• Ethics & Compliance: Strong commitment to ethical sales practices, ensuring the team’s approach aligns with legal and industry standards.
• Adaptability & Initiative: Ability to pivot in a fast-paced environment, showing initiative in solving challenges and implementing new approaches.
• Exceptional Communication: Outstanding verbal and written communication skills, with the ability to effectively motivate, influence, and guide the team.

Preferred Qualifications:

• Call Team Experience: Experience managing and developing a call team, with a deep understanding of call center dynamics and performance metrics.
• Market Awareness: Strong understanding of the market landscape, industry trends, and competitor strategies.
• Conflict Resolution: Proficiency in resolving client issues with professionalism and a client-centric approach.
• Continuous Improvement Mindset: Experience in identifying process improvements and implementing best practices to enhance team performance and client satisfaction.

Why Join Us?
Join a company committed to integrity, innovation, and success. As a New Client Acquisition Manager, you will be instrumental in shaping our client acquisition strategies, setting the standard for ethical sales practices, and driving long-term growth. If you are passionate about sales and have the experience and leadership skills to elevate a team, we encourage you to apply.

Job Type: Full-time

Pay: $95,000.00 - $120,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Performance bonus
• Quarterly bonus
• Semiannual bonus

Work Location: Remote