Office Manager & Director Of First Impressions

```Job Overview```
We are seeking a highly organized and detail-oriented individual to join our team. As a Market Center Coordinator, you will be responsible for overseeing the day-to-day operations of our office, ensuring smooth functioning and efficient coordination. This is a dynamic role that requires excellent communication skills, strong attention to detail, and the ability to multitask effectively.

The Market Center Coordinator is primarily responsible for client service in all forms, and for the efficient and successful day-to-day operations of the office, including supporting the leadership team in meeting their objectives. They will work directly with the Director of Operations, act as the client services coordinator, to greet and accommodate requests and provide helpful assistance and guidance for agents and their clients. They will work with the director of agent services and onboard/offboard all agents. The ambitious MCC candidate will have the opportunity to grow into other Leadership Roles within our rapidly growing market center.

Responsibilities

The Market Center Coordinator is a key support role within KW Empower, and will be responsible for:

• Acting as the office and brand ambassador for the Market Center, fielding phone calls, guests, facilitating meetings, classes, on-site, and off-site events as necessary
• Agent onboarding and offboarding.
• Create and maintain the office education training calendar.
• Maintain and prepare the training rooms, workstations, and other common and functional areas for day-to-day operations and special events as needed
• Greeting everyone with kindness, being positive, and accommodating in all situations
• Assist management team as needed to forward the goals and objectives of the office to recruit, attract, onboard, and retain agents
• Provide support and feedback to the Market Center Administrator, Agent Services Director , and other team leaders on all matters affecting the productivity and operation of the Market Center
• Provide marketing and communications support and outreach for classes, programs, events, and office activity through digital platforms, social media, and internal communications collateral

Qualifications

· Minimum of 1-3 years of office experience in an administrative capacity

· Standout verbal and written communications skills, with phone skills and ability to handle multiple, often simultaneous interactions

· Proficiency with Microsoft Office and Google Suite applications, document management, and familiarity with email marketing platforms, knowledge of Monday.com and Canva preferred.

· Marketing, event planning, public relations skills, and experience are a plus

Top candidates will be friendly, outgoing, and willing to help with anything and everything. They are great team players with a ‘can-do’ attitude. They will be systematic and efficient, with good planning and problem-solving skills. The MCC has a positive attitude, and a willingness to help others. They will take opportunity to grow and thrive, seeking potential growth with a commitment to learning at each opportunity.

Join our team as a Market Center Coordinator and contribute to the success of our market. We offer competitive compensation and benefits packages, as well as opportunities for professional growth. Apply today to take the next step in your career!

Please note that only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Administrative: 2 years (Required)

Work Location: In person