Office Specialist 2: Cape Office Coordinator
LOCATION
Corvallis, Oregon
QUALIFICATIONS
Two years of general clerical experience, one year of which included typing or word processing; OR an Associate’s degree in Office Occupations or related field. Certification as a confidential victim advocate is required within 3 months of hire.
RESPONSIBILITIES
Serve as the first point of contact for CAPE, manage appointment scheduling, coordinate workshops, maintain confidential records, assist with office management tasks, and engage in outreach and interdepartmental coordination.
INDUSTRY
Higher Education/Student Health Services
SHORT DESCRIPTION
The Office Specialist 2: CAPE Office Coordinator at Oregon State University supports the Center for Advocacy, Prevention & Education by providing client services, managing office operations, and promoting trauma-informed support for survivors of gender-based violence.
Office Specialist 2: CAPE Office Coordinator
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Please see Special Instructions for more details.
Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc. Your profile MUST clearly show how you meet the minimum/required qualifications for the position. Resumes are NOT accepted at the application stage for this position.
Cover letters are optional for this position and will not be used for evaluating your qualifications.
PLEASE NOTE: If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties.
OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at employee.relations@oregonstate.edu.
Position Details
The Center for Advocacy, Prevention & Education (CAPE) is an auxiliary department of Student Health Services and is located on the Corvallis, OR campus of Oregon State University. CAPE aims to provide comprehensive sexual health education, action-oriented prevention strategies related to gender-based violence, and trauma informed, confidential support for survivors of intimate partner violence, stalking, sexual assault & sexual harassment. This position will contribute to the mission of CAPE through teamwork, collaboration, participation in organizational committees, and University outreach.
Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.
FACTS:
- Top 1.4% university in the world
- More research funding than all public universities in Oregon combined
- 1 of 3 land, sea, space and sun grant universities in the U.S.
- 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
- 7 cultural resource centers that offer education, celebration and belonging for everyone
- 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
- 35k+ students including more than 2.3k international students and 10k students of color
- 217k+ alumni worldwide
- For more interesting facts about OSU visit: https://oregonstate.edu/about
Locations:
Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.
Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.
Total Rewards Package:
Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including:
- Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
- Retirement savings paid by the university.
- A generous paid leave package, including holidays, vacation and sick leave.
- Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
- Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
- Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.
Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.
- Assessment and scheduling
- Assess community member needs based on risk assessment/lethality screenings to ensure access to appointments/care are appropriate
- Performs data entry in Titanium for scheduling, demographic information
- Provides appropriate forms at check-in to ensure ease of transition into appointments
- Directs phone calls to staff if further triage as needed
- Schedules, reschedules & cancels appointments, in person & by phone using Outlook & Titanium scheduling systems
- Answers questions both in person and by phone related to general services, functions and mission of CAPE & resources available at OSU for survivors of gender-based violence
- Fields requests for workshop and educational outreach & coordinates scheduling and space reservations with appropriate staff
- Assists prevention staff with workshop attendance tracking and reporting as needed
- Notifies advocates & prevention staff of messages related to appropriate programming, appointment cancellations or changes that have been made in schedules
- Checks survivor advocacy & prevention email inboxes regularly and distributes messages to appropriate staff
- Communicates with diverse community members in a courteous, pleasant, tactful & professional manner ensuring respect for all students and their experiences
- Coordination with SHS & SEC Building Management/Maintenance for CAPE Suite needs
- Responsible for telecom & IT troubleshooting & maintenance
- Ordering of office supplies, tabling materials, basic needs for survivor waiting area, marketing materials, and other office supplies as needed
- Ensure key card access to suite/SEC are up to date for all staff and student workers
- Ensure driver authorizations are up to date with Transportation
- Assist staff in making motor pool reservations
- Assists with posting & messaging CAPE office hours, closures, and break hours
- Assists with distribution of CAPE informational, educational, and/or promotional messaging and materials
- Liaison to Student Health Services for coordination of care/resources
- Liaison to marketing/communications department to ensure availability of CAPE marketing materials for campus & community partners
- Assist department in tasks & projects as needed
- Open & close main suite doors for scheduled daily hours
- Serve on committees in department
- Perform other job duties as assigned by Director
- Maintain state advocacy certifications
- Remain current on University/State/Federal policies and procedures related to care of survivors of gender-based violence
- Participate in professional development opportunities
- Complete university Search Advocate training and serve on search committees as capacity allows
Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR An Associate’s degree in Office Occupations or Office Technology; OR Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience. College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
- Ability to communicate effectively in person and via telephone, adhering to standards of survivor confidentiality.
- Excellent customer service skills.
- Demonstrable commitment to diversity and inclusion
- Experience in common word processing, spreadsheet and database management software.
- Ability to learn computer applications appropriate to functions.
- Ability to work as a member of a team.
- Knowledge of techniques for diffusing difficult situations.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver’s license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030.
- Experience working with survivors of gender-based violence
- Lived experience or additional educational training related to prevention & education outreach practices related to gender-based violence
- Familiar with Titanium & Microsoft Office Suite
- Bi-lingual
Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc. Your profile MUST clearly show how you meet the minimum/required qualifications for the position. Resumes are NOT accepted at the application stage for this position.
Cover letters are optional for this position and will not be used for evaluating your qualifications.
PLEASE NOTE: If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties.
OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at employee.relations@oregonstate.edu.
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