Operations Associate

Company Overview:

GoBe Interactive is a small, dynamic, and growing company specializing in healthcare marketing, medical education technology, patient education, meeting coordination, and event services. Our mission is to create tools, programs, and technology that help healthcare professionals educate patients across all health conditions. We aim to bring clarity to patients, —making care easier and more effective for HCPs and patients.

We’re passionate about delivering seamless, high-quality programs that engage audiences and elevate our client presence at medical conventions, meetings, CMEs, and online educational events.

We’re looking for a talented Operations Associatte to join our team and support our growing business!

Position Details:

• Full-Time Schedule: Monday through Friday, 9 AM - 5 PM EST. Flexible schedule, including occasional evenings and weekends that overlap medical conventions and meetings.
• Location: Primarily remote, with occasional in-office hours for company functions and select job fulfillment tasks.
• Travel Requirement: Significant travel within the U.S. and Canada to support major conventions and meetings (30-50%).

Position Summary

As an Operations Associate, you will play a vital role in the success of our on-site interactive programs, including booth traffic initiatives that involve software setup, basic networking, and on-site team management. You’ll also oversee events, vendors, and client relationships to ensure smooth execution while keeping budgets and timelines on track.

Key ResponsibilitiesTechnology and IT Support

• Basic IT skills required, including computer proficiency, basic networking, and troubleshooting.
• Experience working with touchscreens, tablets, mobile devices, laptops, and printers.
• Experience with email management using Google workspace, Outlook, Microsoft Office/Google Suite.

Event Planning and Management

• Plan, manage, execute, and reconcile conventions and CME events.
• Serve as the key program manager, creating and executing strategic plans for each event.
• Develop and manage budgets, contracts, billing, and control documents.
• Coordinate communication plans, including attendee management.
• Provide on-site support to ensure client goals are met.
• Act as the primary representative during meetings to assist clients.
• Conduct program evaluations and manage follow-ups.

Logistics Coordination

• Oversee logistics for each meeting, including vendor, shipping, supplies, and venue coordination.
• Manage on-site setup and dismantling crews.
• Set up computers, printers, and networking equipment.

Qualifications

• Bachelor’s degree required.
• At least 2 years of relevant experience (we’ll consider exceptional candidates with highly transferable skill, IT skills, and related work experience.
• Proven ability to manage multiple projects and resources effectively.
• Must be detail-oriented, punctual,

Competencies

• Self-motivated and able to work independently.
• Strong problem-solving skills with the ability to develop practical solutions for day-to-day challenges. You’re not the type to panic at the sight of a blinking router or a jammed printer. Whether it’s downloading drivers, wrestling with ethernet cables, or swapping a back router at an event, you can handle it.
• Excellent interpersonal and communication skills.
• Exceptional project management skills and ability to handle competing priorities.

Additional Requirements

• Flexible schedule, including occasional evenings and weekends.
• Ability to travel approximately 30-50% of the year.
• Must live within a commutable distance to Bloomfield, NJ, and Newark Airport.
• Dedicated home office with high-speed internet in a quiet environment.

Physical and Mental Requirements

• Ability to lift and carry up to 40 pounds.
• Capability to stand or sit for extended periods.
• Ability to travel via car, train, and airplane.

What We Offer

• Competitive salary.
• Health insurance.
• 401(k).
• A supportive and innovative company culture.

To apply, click the "Apply Now" button on this job posting. Please include:

• Your updated resume
• A cover letter highlighting your skills and why you think you'd be good fit for this role.

We’re excited to learn more about you and will reach out to qualified candidates for next steps!

Equal Opportunity Employer

GoBe Interactive is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Type: Full-time

Pay: $45,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekends as needed

Supplemental Pay:

• Bonus opportunities

Ability to Commute:

• Bloomfield, NJ 07003 (Required)

Ability to Relocate:

• Bloomfield, NJ 07003: Relocate before starting work (Required)

Work Location: Hybrid remote in Bloomfield, NJ 07003