Operations Manager

Empower. Innovate. Thrive.

Are you a tech-savvy, client-focused problem-solver who thrives in a fast-paced, collaborative environment? Do you have a passion for building systems, refining workflows, and delivering exceptional client care? If so, Shannon Shue & Associates is the perfect place for you to thrive!

As the Operations Manager (OM), you’ll be a key player in transforming the operational side of a high-producing real estate team. With Shannon’s leadership as one of the top 1.5% agents and teams nationwide, this role is an exciting opportunity to work with a driven and innovative team while making a direct impact on scaling the business.

Who We're Looking For:

• Tech-Savvy Innovator: Proficient in Google Workspace, Canva, and project management tools like Notion. Familiarity with basic video editing and AI tools is a plus.
• Client-Focused Leader: Able to build rapport with clients and anticipate their needs while maintaining professionalism and care.
• Organized & Detail-Oriented: Skilled in creating and managing workflows, ensuring all processes are streamlined and scalable.
• Adaptable Problem-Solver: Comfortable learning new tools, adapting to changing priorities, and finding creative solutions.
• Real Estate Enthusiast: Experience in real estate operations or a willingness to learn. A real estate license (or the ability to obtain one within 90–180 days) is preferred.

This is a full-time, in-office/hybrid position. Typical work schedule is Monday - Friday 9am-6pm, with some nights and weekends.

Compensation Package includes Annual Salary + Bonus, PTO, and Healthcare Stipend.

$72,000 - $85,000 yearly

• Develop and improve operational systems for listings, buyer processes, client management, and marketing workflows to optimize efficiency.
• Serve as a reliable point of contact, ensuring clients receive the necessary support and guidance throughout their real estate journey.
• Create and manage a marketing calendar while overseeing the production of branded content, including social media video editing.
• Implement technology tools such as Google Workspace, Notion, Canva, and AI applications to streamline operations and boost productivity.
• Collaborate closely with Shannon and the team to identify process gaps, introduce effective solutions, and foster a positive team dynamic.

• Excellent written and verbal communication abilities are a must.
• Previous experience in operations, project management, or leading teams, ideally within real estate or a related industry, is required.
• Strong track record of successfully establishing and managing systems is essential.
• Must possess effective prioritization skills and have a proven ability to meet deadlines.
• Being tech-savvy with a growth mindset and a passion for continuous learning is highly valued.

At Shannon Shue & Associates, we value growth, opportunity, and excellence. Led by Shannon—an adventurer, investor, and top-performing agent—we’re passionate about creating a dynamic client experience and a supportive team culture.

Shannon is a top 1.5% agent nationwide. Shannon’s entrepreneurial journey has taken her from teaching English around the world to building a $30M real estate business in Los Angeles. Known for her vibrant personality and commitment to excellence, Shannon fosters a culture of growth, collaboration, and empowerment.

Joining our team means working alongside an inspiring leader while contributing to an environment that celebrates collaboration, continuous learning, and client satisfaction. Join our team and help us take Shannon Shue & Associates to new heights.