Part Time Assistant Manager- Self Storage

JOB DESCRIPTION- SELF STORAGE ASSISTANT MANAGER

JOB DESCRIPTION SUMMARY:

We are seeking a high caliber individual as PART-TIME assistant manager at our self-storage facility located in the Fayetteville, NC area. We offer competitive wages, a great work/life balance, and career and development opportunities.

We offer:

· Starting pay is $15 per hour + monthly incentive bonus.

JOB DESCRIPTION:

The Self Storage Assistant Manager plays a crucial role in supporting the overall operations and management of the self-storage facility. They assist the Facility Manager in ensuring the facility runs smoothly, provides excellent customer service, and achieves occupancy and revenue goals. The Assistant Manager helps oversee day-to-day operations, tenant relations, facility maintenance, and administrative tasks.

PRIMARY RESPONSIBILITIES include:

1) Customer Service

· Provide exceptional customer service to tenants and potential customers.

· Respond to inquiries, assist with unit rentals, and provide information on storage options.

· Address tenant concerns, resolve issues, and maintain positive tenant relations.

· Assist with move-ins, move-outs, and truck rentals.

2) Facility Operations

· Assist in the overall management and maintenance of the facility.

· Conduct regular facility inspections to ensure cleanliness, security, and safety standards are met.

· Assist with facility maintenance tasks, including repairs, landscaping, and cleanliness.

· Ensure proper functioning of security systems, gates, and other facility equipment.

3) Administrative Duties

· Assist with administrative tasks, such as tenant paperwork, lease agreements, and rental payments.

· Maintain accurate tenant records, contracts, and financial documentation.

· Handle tenant inquiries and concerns via phone, email, or in-person interactions

· Assist in managing the facility's database and property management software.

4) Sales and Marketing

· Assist in implementing marketing strategies to attract new tenants and maximize occupancy.

· Conduct facility tours, provide information on storage options, and upsell additional services.

· Support marketing efforts through online platforms, social media, and local advertising.

· Assist with community outreach activities and participate in promotional events.

5) Financial Management

· Assist with rent collection, late fee management, and maintaining accurate financial records.

· Collaborate with the Facility Manager to monitor and achieve revenue targets.

· Assist in managing delinquencies, collections, and tenant account updates.

6) Tenant Communication and Support

· Maintain regular communication with tenants, including providing updates, reminders, and promotions.

· Address tenant inquiries, resolve problems, and ensure high tenant satisfaction.

· Assist in implementing tenant retention strategies to foster long-term relationships.

· Perform other duties as assigned or that arise.

EDUCATION & EXPERIENCE QUALIFICATIONS:

· High school diploma or equivalent; additional experience in self-storage or a related field is a plus.

· Some weekends required

· Truck rental experience preferred

· Strong organizational and problem-solving skills.

· Excellent communication and interpersonal skills.

· Proficient computer skills.

· Ability to work independently, multitask, and prioritize responsibilities.

· Understanding of financial management principles and budgeting.

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: 14 – 18 per week

Shift:

• Day shift

Ability to Relocate:

• Fayetteville, NC 28304: Relocate before starting work (Required)

Work Location: In person