Part Time Property Manager - Self Storage Property

Qualifications & Requirements

✓ Valid Driver’s License

✓ Reliable Transportation

✓ Customer Service Experience

✓ Verbal/Written Communications ✓ Basic Computer Skills

✓ Be able to lift 50lbs

✓ Be able to walk the property

✓ Monday - Saturday from 9am to 6pm

Job Knowledge and Duties

✓ Perform daily functions of running the self-storage facility in accordance with company standards

✓ Understand the features and benefits of the facility and how to use each

✓ Complete daily walk thru including lock checks and cleaning units as needed ✓ Be prepared to work 15-25 hours/week at a sister location

✓ Make daily bank deposits and ensure accuracy of deposit information ✓ Maximize the rental potential of each unit

✓ Manage Budgets associated with the cost of operations & expenses

✓ Maintain a strong knowledge of lease requirements

✓ Prepare and execute the required lease agreement in accordance with policy

✓ Maintain a strong working knowledge of all product lines and service available ✓ Ensure the proper training of all personnel on-site

✓ Adhere and respond to internal audit procedures and findings

✓ Administer the requirements set forth in the Operations Manual

✓ Adhere to the guidelines set forth in the Human Resource Handbook and Policy Manual

✓ Maintain general curb appeal of the property-landscaping, facility cleanliness, and lighting

✓ Prepare the evaluations of employees and other-directed assessments

✓ Maintain a positive working relationship with all team members

✓ Monitor the activities of all contractors while on-site and report concerns to higher level Management

✓ Schedule personnel as required for office coverage

✓ Report and conduct appropriate investigations of all accidents, emergencies, injuries or safety violations

✓ Establish and maintain an outreach program in marketing and a referral system

✓ Perform other tasks as assigned for the successful operation of the company Professional Image ✓ Understand and comply with uniform guidelines set by company

✓ Keep office clean and organized, free of any clutter, pets and odors

Repair and Maintenance

✓ Perform light repair and maintenance duties, including but not limited to: Cleaning out units Wiping down doors Pickup up trash Cleaning Hallways, office and bathrooms

✓ Perform preventive maintenance such as but not limited to: Change HVAC filters as required Grease door springs on roll-up doors Oil gate chain as needed

✓ Report via work order any areas outside manager expertise

✓ Oversee contractors and third-party vendors work

Administrative & Legal

✓ Maintain accurate records for each customer including lease, addendums, correspondence

✓ Communicate with customers and potential customers in a manner that is professional and in a fashion that limits the legal liability of the company

✓ Keeps foreclosure documentation organized and accurate, following company foreclosure checklist and set guidelines ✓ Keep post auction paperwork labeled and filed for seven years

✓ Use computers as designated for business use only

✓ Be proficient at Sitelink, Store Logix or Digi Gate

✓ Prepare weekly and monthly reports accurately and submit in a timely fashion Collections

✓ Perform required communications in accordance with company policy

✓ Make collection calls and send reminder notices per company policy

Sales

✓ Meet or exceed net rental goal each month

✓ Follow up on all internet, e-mail or call center leads, maintaining a 75% conversion ratio from lead to rental

✓ Achieve and maintain occupancy and revenue goals each month, maximizing revenue by limiting concessions, discounts and waived late fees

✓ Ensure phones are answered in a professional manner ✓ Show a storage unit to every walk-in customer

Customer Service

✓ Provide greater than expected customer service including:

✓ Being polite and respectful, listening to customer’s needs

✓ Stand when anyone enters the office

✓ Escalate customer concerns as necessary, following up with the customer Marketing

✓ Perform in-store and off-site grassroots marketing, visiting at least four businesses per week.

✓ Create and keep current a marketing log to track marketing activity

✓ Effectively use company provided marketing materials to enhance marketing activities

✓ Attend company approved or sponsored marketing events

Responsibilities
- Manage all aspects of property operations, including leasing, maintenance, and tenant relations.
- Ensure compliance with local, state, and federal regulations, including Section 8 housing guidelines.
- Utilize Yardi software for property management tasks such as lease administration, rent collection, and reporting.
- Negotiate contracts with vendors and service providers to ensure quality services at competitive rates.
- Maintain accurate records through data entry and legal administrative tasks related to tenant agreements and contracts.
- Develop and implement marketing strategies to attract new tenants while maintaining high occupancy rates.
- Address tenant inquiries and concerns promptly to enhance customer relationship management.
- Conduct regular property inspections to ensure maintenance standards are met and address any issues proactively.

Experience
- Proven experience in property management or a related field is essential.
- Familiarity with Yardi or similar property management software is highly desirable.
- Strong legal knowledge related to property law and tenant rights is advantageous.
- Excellent administrative skills with attention to detail in data entry and record keeping.
- Ability to negotiate effectively with vendors, contractors, and tenants.
- Strong interpersonal skills to build relationships with tenants and team members alike.

If you are passionate about property management and possess the necessary skills to excel in this role, we encourage you to apply for this exciting opportunity!

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 20 per week

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Rotating weekends

Experience:

• Customer Service: 3 years (Required)
• management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person