Product Development Manager
LOCATION
300 Concord Plaza Dr, San Antonio, TX 78216-6903
QUALIFICATIONS
Bachelor's degree required, culinary degree preferred; 5+ years of experience in QA or R&D in the food manufacturing or restaurant industry; proficiency in MS Office and Workday; ability to communicate, influence, and work within a team.
RESPONSIBILITIES
Oversees the development of the Whataburger menu, manages product development processes, collaborates with suppliers, conducts internal tastings, manages nutritional information, and prepares reports for leadership.
INDUSTRY
Food and Beverage
SHORT DESCRIPTION
Lead the development and execution of Whataburger's menu offerings, ensuring product quality and adherence to standards while collaborating with suppliers and internal teams.
Welcome to Whataburger Careers!
Total Rewards:
- Competitive Weekly Pay
- Bonus Program with 250% Upside Potential
- Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance
- Opportunities for Career Development and Growth
- Healthcare and Life Insurance Benefits
- Paid Time Off - 5 Weeks on Day 1
- Flex Weeks - Remote Work Arrangement
- Paid Corporate Holidays
- 401(k) Savings Plan with a Competitive Company Match
- Paid Parental Leave – Subject to Eligibility Requirements
- Short-Term Disability
- Long-Term Disability
- Scholarship Program - You and Your Dependents are Eligible!
- Whataburger Family Foundation (Hardship Grant Assistance)
- Discounted Meals For You and a Guest
- Wireless Service Discounts
- Computer & Software Discounts
- Fitness / Gym Discounts
- Awards and Recognition For All You Do
- Retirement Celebration Program
Responsibilities:
Manages the product development process including:
- Develops new products and new Limited Time Offers (LTOs)
- Directs supplier partners on product development needs of Whataburger
- Evaluates new samples from suppliers for potential product presentations
- Provides feedback to supplier partners on samples submitted
- Oversees the development of presentations and agendas for internal tastings
- Conducts internal taste panels as first check for product acceptance
- Trains Ops and Training Department on new product launches and LTOs
- Commercialization of new products
Manages product development projects and ensures adherence to the deliverables and timelines.
Manages the development of Limited Time Offers (LTO’s). Presents recommendations and ideas to Senior Leadership Team
Oversees internal product presentations for various committees and meetings (Pre-SAS and SAS) including the coordination of kitchen operations for FBM meetings and Product Approval Process.
Manages the nutritionals for all restaurant and retail products including artwork, labeling, website, mobile application, and calorie postings.
Manages supplier ideation sessions including:
- Selection of supplier partners to invite
- Evaluation and management of white paper ideation submissions
- Scheduling and organizing ideation presentation
- Provides feedback to supplier partner on results
Updates and maintains recipe master for Ideal Food Cost.
Consults with Brand Marketing and agencies on television commercial shoots and POP still photos.
Prepares various monthly, quarterly and annual reports for Whataburger leadership.
Assumes additional responsibilities as assigned
Education:
- Bachelor’s degree required
- Culinary degree preferred
Experience:
- 5+ years’ experience preferably in QA or R&D in food manufacturing and or/restaurant industry
Knowledge, Skills & Abilities:
- Proficiency in MS Office Word, Excel, Outlook, Power Point and Visio (as applicable)
- Proficiency in Workday (as applicable)
- Ability to communicate, influence and negotiate decisions while motivating assigned staff
- Ability to work in a team environment
Professional Certification:
- Safe serve or equivalent food safety certification
- Culinary training and certifications preferred
Working Conditions/Travel Requirements:
- Expected to work the necessary time to satisfactorily fulfill job responsibilities
- Must be able to report to work timely and as required by operational/business needs
- Must be able to work a full-time schedule and work outside of normal business hours when necessary
- Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations
- Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence
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