Hiscox

Product Manager

Full Time • Ct, CT, United States of America

120,000 - 180,000 (Yearly) Added 1 month, 1 week ago

Summary

LOCATION

Hybrid position based in Hartford, CT; Manhattan, NY; or Atlanta, GA (requires working in the office two days per week).

QUALIFICATIONS

5+ years of product management experience, preferably in insurance or financial services; Bachelor's degree in business, economics, risk management, or related field; strong analytical, communication, and problem-solving skills; knowledge of small commercial insurance market.

RESPONSIBILITIES

Manage growth and profitability for various insurance lines; conduct market research; develop product vision and strategy; prioritize product backlog; collaborate with cross-functional teams; manage product launches; measure product performance; solicit feedback for continuous improvement; build and lead the product team.

INDUSTRY

Insurance and Financial Services

SHORT DESCRIPTION

Join Hiscox as a Product Manager to drive profitable growth in the Small Business market by managing product strategy, collaborating with teams, and improving customer satisfaction.

Job Type:

Permanent

Build a brilliant future with Hiscox

Do you have a passion for analytics and helping to drive products in the Small Business market towards profitable growth? Do you have a solid track record for working in cross-functional teams to execute strategic initiatives? If you answered yes, then you might be the perfect fit for our company as a Product Manager

As a Product Manager, you will manage the growth and profitability for various lines of business across both Digital and Traded distribution channels. The line of business responsibilities include General Liability, BOP, Cyber, and Professional Lines. You will set the product vision, strategy, and roadmap, and work closely with cross-functional stakeholders such as engineering, design, marketing, sales, underwriting, claims, and customer service. You will be a coach and leader in cross-functional teams that develop growth and profit initiatives and objectives.

You will also have the responsibility for building the product management discipline within the organization, establishing best practices, processes, and tools to ensure quality, consistency, and efficiency across all product initiatives.

The role sits within the wider Product and Portfolio Management organization and will work closely with the 20 person team, as well as other teammates across the business.

The Main Duties And Responsibilities Of This Role Include

Conducting market research and analysis to identify customer segments, needs, pain points, opportunities, and trends in the small commercial insurance space

Developing and communicating the product vision, strategy, and roadmap that align with the company’s goals and objectives

Defining and prioritizing the product backlog and features based on customer value, business impact, and technical feasibility

Collaborating with engineering, design, marketing, sales, underwriting, claims, and customer service teams to deliver products that meet customer requirements and exceed expectations

Managing the product launch and go-to-market activities, including developing product positioning, messaging, pricing, and distribution strategies

Measuring and monitoring the product performance and customer satisfaction using quantitative and qualitative methods

Soliciting and incorporating feedback from customers, stakeholders, and users to continuously improve the product quality and user experience

Creating the product team, including hiring, training, mentoring, and coaching

Building and maintaining a strong product culture within the organization that fosters innovation, collaboration, and customer-centricity

Person Specification

5+ years of experience in product management, preferably in the insurance or financial services industry

Bachelor’s degree in business, economics, risk management, or related field; MBA or advanced degree preferred

Strong knowledge of the small commercial insurance market, customer segments, competitors, trends, and opportunities

Exceptional skills in product visioning, strategy formulation, roadmap development, prioritization, and execution

Excellent communication and presentation skills

Highly analytical and data-driven mindset, with the ability to use quantitative and qualitative methods to measure product performance and customer satisfaction

Creative and innovative problem-solving skills, with the ability to generate new ideas and solutions that address customer pain points and create value

Agile and adaptive working style, with the ability to thrive in a fast-paced and dynamic environment

What we offer

401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
Paid parental leave
4-week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
2023 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks
Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

If you are looking for a challenging and rewarding career opportunity in a growing and innovative company that values your skills and expertise as a product leader, apply now!

Salary range: $120k-$180k

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Please note this position is hybrid and requires working in office two (2) days per week. Position can be based in the following locations: