Product Manager I - Child Services

This position is located in Oklahoma City, Oklahoma.

Product Manager I - 2103

Annual Salary - $85,000.00 + Full State Employee Benefits

MINIMUM QUALIFICATIONS

• Completion of the curriculum requirements for a bachelor's degree and (4) years of direct experience in an OKDHS program division or managing a technology environment.
• OR an equivalent combination of education and experience.

A Product Owner assists in developing and administering all phases of work related to technology products offered and consumed in the assigned portfolio. Under general direction, the position is responsible for the success of the product or portfolio in their scope.

The Child Service's Product Owner for Case Management (Permanency Planning, Family Centered Services) is essential for overseeing the permanency planning and family-centered services within Child Service's case management system. The Product Owner will spearhead technology improvements in the current legacy system. Additional responsibilities for this role will oversee implementation of the new Comprehensive Child Welfare Information System (CCWIS) case management module.

Job Responsibilities

• Work closely with Case Management-Permanency Planning, Family Centered Services (FCS), Oklahoma Successful Adulthood Program (OKSA), Tribal, and Court Judicial program leads to identify technology benefits to their program which include but are not limited to the existing KIDS Legacy System and development of CCWIS.

• Identify and define project requirements, scope, objectives, and budget

• Create and maintain project documentation, including business requirement documents

• Work closely with project team members, managers and leads to help deliver major agency projects efficiently

• Maintain stakeholder relationships

• Ensure products support agency strategic goals and budget encouraging efficient use of resources and accountability over resources

• Provide system administration support for business products

• Manage necessary product licenses

• Own applications for modernization, documentation, and road map

• Provide technology service delivery including applications, data storage and other business resources

• Deliver training content and training plan consultation with organizational change management

• Oversee creation of division training materials for implemented products

• Produce analytics and reporting

• Manage and maintain vendor relationships

• Identify data integrations

• Assess and address risks and issues

• Lead cross-agency collaboration and cross-training

• Provide cross-project communication/participation

• Possess BA soft skills

• Utilize market research to gain product awareness in order to meet customers’ needs

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If you have questions, please contact DHS.Careers@okdhs.org

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service.

Announcement Number: 24-BC329

P104038/JR39912

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