Product Specialist

As our new Product Specialist, you will be responsible for supporting the business-to-business (B2B) marketing and sales processes for different product categories. As a wholesale distributor, our Product Management Team is a core business unit, and this position is our front-line professional level role on the team. Product Management works to ensure that our product portfolio is competitive, complete, and provides us an advantage in the market by managing vendor relationships and negotiating comprehensive programs on behalf of the company.

Our Product Management professionals have been significant contributors in establishing Johnstone Supply as a leader in our industry, and the Product Specialist works together with our Product Managers, General Managers, and other Product Specialists to ensure our continued success.

A day in the life:

• Establish key contacts with suppliers and build mutually beneficial relationships with them
• Coordinating with internal/external stakeholders and supplying information on products.
• Performing research on product lines and contributing to purchasing/marketing decisions.
• Analyzing product lifecycles and recommending the appropriate pricing for products.
• Performing forecasting for new products/promotional campaigns and solving business problems.
• Researching competitors and obtaining other market information concerning the Political, Economic, Social, Technological, Legislative and Environmental factors that affect the business.
• Building knowledge on industry trends from suppliers, trade publications, stores, and online sources.

What we’re looking for:

• Bachelor’s degree (B.A.) from four-year college or university; and at least 2 years of experience; or equivalent combination of education and experience.
• Knowledge of marketing principles, techniques, and media (4Ps, SWOT, PESTLE, flyer, catalog, web).
• Ability to write clearly and effectively present ideas, decisions, or actions. Ability to write pieces such as product bulletins, advertising materials, and summaries or product research.
• Skill in managing projects: establishing objectives, securing resources, creating timelines, scheduling activities and resources, and evaluating project status.
• Skill in resolving problems: asking appropriate questions, identifying problem source, devising alternative actions, and arriving and implementing the optimum solution.
• Knowledge of basic business principles in entrepreneurial organizations (i.e. industry value chain, return on investment).

We’re also interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture, including:

• Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
• One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

Johnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service.

Johnstone offers a competitive wage and benefits that include medical, dental, vision, life, LTD, 401(k) with company match, and PTO. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.

EOE & E-Verify Participating Employer.