Project Manager

Full Time • Remote, Remote, United States of America

91,119 - 115,377 (Yearly) Added 8 hours, 11 minutes ago

Summary

LOCATION

Remote (Candidates must reside in designated states)

QUALIFICATIONS

3-5 years of experience in roles such as Team Lead, Project Manager, or Client Success Manager; strong client management and communication skills; marketing experience with a focus on digital marketing; organizational skills; experience in managing or mentoring; familiarity with MDF processes; B2B marketing experience preferred.

RESPONSIBILITIES

Oversee day-to-day execution and delivery of projects; manage and train a small team; serve as the first point of contact for clients; coordinate project reviews; resolve client issues; track and report on program success; build relationships for project retention and growth.

INDUSTRY

Information Technology and Marketing Services

SHORT DESCRIPTION

The Channel Company is seeking an experienced Project Manager to manage client engagements and projects, ensuring delivery and team success while driving business outcomes in the IT channel.

About The Channel Company

The Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers worldwide unlock better business outcomes.

Our global audience of technology decision-makers rely on our trusted portfolio of print and digital publications to stay current with technology news and trends. Channel-focused marketing, in-demand events, partner program enablement, leadership networks, and dedicated consultants empower channel leaders with insights, connections, and strategies that propel success in the IT channel.

The Channel Company values differences because they enhance dynamic teams. We know that the confidence gap can get in the way of connecting with the best candidates. Please do not hesitate to apply – we would be honored to connect with you.

About the role

We are seeking an experienced and detail-oriented Project Manager who will be a trusted consultant to your clients, projects and the business. Your main duties will include client management with day-to-day client contact and management of a number of projects on a day-to-day basis. You will also be managing a small team of people. This role is a great mix of being a strategic thinker, project management & reporting, driving client success and people management.

What you'll do

Responsible for the day-day execution and delivery of projects
Day-day supervision of project team members, ensuring the team understand their project priorities & KPI’s, and are successfully executing against these
Coordinating and providing training to team members
First point of contact for specific client deliverables (e.g. reporting, reviews, feedback)
Coordinating and attending project reviews; attending account planning sessions
Escalation point for internal project team; identification and resolution of client issues with escalation to Program Manager/Director where necessary
Be able to articulate resolution to client issues. In some cases, be responsible to communicate resolution directly to the client
Ensure that project goals are delivered on time
Track the success of partner programs and MDF investments (or any other KPI’s tied to the program/team), leveraging data to provide actionable insights and recommendations for improvement.
QBR management & ownership of monthly reviews
Relationship building with client, to ensure project retention and growth

Qualifications

Minimum of three to five years’ experience as a Team Lead, Project Manager, Client Success Manager, Account Manager or Partner Marketing Manager
Strong client management skills with the ability to understand project goals and objectives to drive success
Excellent verbal and written communication skills with both clients and internal stakeholders
Marketing experience, with an emphasis on digital marketing required
Familiarity with MDF processes, guidelines, and best practices
Strong organizational skills and attention to detail
Ability to follow, improve and create processes
Experience managing or mentoring people
Strong reporting and presenting skills
Ability to handle multiple projects simultaneously in a fast-paced environment
Client management (ad hoc requests, reporting, calls, process discussion)
B2B Marketing or Channel/Partner Marketing experience (preferred)

Benefits:

All full-time employees of The Channel Company enjoy benefit offerings such as medical, dental, vision, tele-health, disability, life insurance, health savings accounts, paid parental leave, company matched 401k, unlimited PTO, sick time, and 15 company paid holidays. At The Channel Company we truly value work/life balance, are 100% remote, and employees enjoy flexible working hours. Beyond that, we are an innovative, collaborative, and inclusive group of employees who come together to overcome challenges and achieve best-in-class results.

The Channel Company is licensed in the following states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, MT, NC, NH, NJ, NY, OH, OR, PA, RI, SC, TN, TX, UT, VA, WA, WV. To be considered for this opportunity, you must reside in one of these listed states.

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