Property Manager

Job Title: Part-Time Property Manager
Location: West Loop Storage

About Us:
West Loop Storage is a self-storage facility in Athens Texas dedicated to providing exceptional customer service and maintaining a clean, secure, and accessible environment for our tenants. We’re seeking a motivated and detail-oriented part-time Property Manager who excels at facility operations, customer service, and implementing innovative marketing strategies to drive growth and maintain occupancy.

Key ResponsibilitiesFacility Management:

• Conduct regular property inspections to ensure the facility is clean, secure, and in top condition.
• Oversee maintenance and repair of the property, including HVAC systems, security systems, and other infrastructure. Coordinate with contractors as needed to address issues promptly.
• Ensure safety and security protocols are strictly followed, including testing alarm systems, monitoring cameras, and managing access controls.

Tenant Relations:

• Deliver exceptional customer service, addressing tenant inquiries and requests promptly to ensure a positive rental experience.
• Manage the leasing process: showing units, processing rental applications, and executing lease agreements.
• Communicate updates, policies, and procedures to tenants in a clear and professional manner.

Financial Management:

• Collect and process rent payments, ensuring accurate recording and timely deposits.
• Assist with budgeting, tracking income and expenses, and ensuring financial obligations are met.
• Oversee accounts receivable/payable and maintain accurate financial records in coordination with the accounting team.

Marketing and Occupancy Growth:

• Online Marketing:
• Create engaging online ads and manage property listings on platforms like Google, SpareFoot, and Facebook Marketplace.
• Collaborate on social media strategies, regularly posting updates, promotions, and community events to drive engagement.
• Optimize SEO for the facility’s website and ensure it remains up-to-date with property information and offers.
• Ground Marketing:
• Build relationships with local businesses, real estate agents, and community organizations to drive referrals and boost visibility.
• Organize local outreach campaigns, such as distributing flyers or promotional materials at nearby apartment complexes, RV parks, and marinas.
• Attend community events to network and promote the facility.
• Monitor market trends and adjust pricing or promotional offers to remain competitive within the local market.

Operational Excellence:

• Develop and enforce operational policies and procedures to ensure consistency and efficiency.
• Conduct regular audits to identify areas for improvement and implement corrective actions as needed.
• Stay informed about industry best practices and local regulations to ensure compliance.

Problem Resolution:

• Address issues or emergencies, including after-hours situations, ensuring swift and effective resolution.
• Handle tenant disputes or concerns professionally, maintaining positive relationships.
• Proactively identify potential problems and implement preventative measures.

Qualifications:

• Proven experience in property management, customer service, or a similar managerial role, preferably within self-storage or real estate.
• Strong interpersonal and leadership skills, with the ability to manage a team and build positive relationships with tenants and the community.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Proficiency in property management software and Microsoft Office Suite.
• Knowledge of online marketing tools, social media platforms, and SEO strategies.
• High level of integrity and professionalism with a commitment to exceptional customer service.
• Spanish proficiency is a plus.

Why Join Us?

• Flexible part-time schedule.
• Opportunity to contribute to and grow a respected local business.
• Be part of a team that values community, innovation, and tenant satisfaction.

Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: 10 – 20 per week

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Monday to Friday
• Weekends as needed

Experience:

• Property management: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Athens, TX 75751 (Required)

Ability to Relocate:

• Athens, TX 75751: Relocate before starting work (Required)

Work Location: In person