Property Manager

Do you enjoy working with customers but want more responsibility? Are you looking for a challenging job where you make the difference? We are seeking qualified Property Managers to join our team and help run our multi-million dollar properties. If you are self motivated, and have experience in any of the following, we want to talk to you!

• Requirements
• 1. Retail sales experience
• 2. Customer service experience
• 4. Retail Sales Experience a plus
• 5. Outstanding Customer Service Skills (In Person, Phone, E-Mail)
• 6. Highly Proficient Verbal/Written Communication Skills
• 7. Ability to Operate with little supervision
• 8. Positive Attitude/Highly Motivated
• 9. Work Effectively within a team
• 10. High Attention To Detail
• 11. Outstanding Organizational Skills
• 12. Ability to multi-task and prioritize
• 13. Ability to pass background checks
• 14. Must have a dependable vehicle, with proof of insurance (Required)
• 15. Must have a VALID Drivers License and proof of eligibility to work in the United States (Required)
• Duties/Responsibilities Job Knowledge and Duties
• 1. Perform daily functions of running the self storage facility in accordance with company standards
• 2. Complete daily walk thru including lock checks and cleaning units as needed
• 3. Make daily bank deposits and ensure accuracy of deposit information
• 4. Be familiar with the Texas Chapter 59 Lien Laws (Refer to TSSA "Goldbook")
• 5. Be familiar with self storage unit leases, vehicle and boat/RV lease processes
• Professional Image
• 1. Keep office clean and organized, free of any clutter, pets and odors
• 2. Report via work order any areas outside manager expertise
• 3. Oversee contractors and third party vendors work
• Repair and Maintenance
• 1. Perform light repair and maintenance duties, including:
• 2. Cleaning out units
• 3. Wiping down doors
• 4. Pickup up trash
• 5. Cleaning Hallways, office and bathrooms
• 6. Change HVAC filters as required
• 7. Grease door springs on roll-up doors
• 8. Oil gate chain as needed
• Administrative & Legal
• 1. Maintain accurate records for each customer including lease, addendums, correspondence
• 2. Communicate with customers and potential customers in a manner that is professional and in a fashion that limits the legal liability of the company
• 3. Keeps foreclosure documentation organized and accurate, following company foreclosure checklist and set guidelines
• 4. Keep post auction paperwork labeled and filed
• 5. Use computers as designated for business use only
• 6. Be proficient at self storage management software
• Collections
• 1. Perform required communications in accordance with company standards
• 2. Make collection calls and send reminder notices per company standards
• 3. Send uncollected balances to approved collection agency
• Sales
• 1. Meet or exceed net rental goal each month
• 2. Follow up on all internet, e-mail or call center leads, maintaining a 60% conversion ratio from lead to rental
• 3. Achieve and maintain occupancy and revenue goals each month, maximizing revenue by limiting concessions, discounts and waived late fees
• 4. Ensure phones are answered in a professional manner
• 5. Show a storage unit to every walk-in customer
• Customer Service
• 1. Provide greater than expected customer service including:
• 2. Being polite and respectful, listening to customers needs
• 3. Stand when anyone enters the office
• 4. Escalate customer concerns as necessary, following up with customer
• Marketing
• 1. Perform in-store and off-site grassroots marketing, visiting at least four businesses per week
• 2. Create and keep current a marketing log to track marketing activity
• 3. Effectively use company provided marketing materials to enhance marketing activities
• 4. Attend company approved or sponsored marketing events

*

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Norman, OK 73072: Relocate before starting work (Required)

Work Location: In person