Purchasing Clerk
LOCATION
Frank's Supply Company, Inc. - location not specified in the job description.
QUALIFICATIONS
Computer skills, good verbal and telephone communication skills, attention to detail, basic math skills, technical competence, and good organizational skills.
RESPONSIBILITIES
Process purchase orders, resolve invoice issues, coordinate warranties and returns, maintain files, handle manufacturer complaints, and participate in personal development activities.
INDUSTRY
Supply Chain Management
SHORT DESCRIPTION
The purchasing clerk role involves managing vendor relations and purchasing tasks to enhance customer service and support business operations at Frank's Supply Company, Inc.
Summary of Position Responsibilities:
The purchasing clerk position is an important point of contact with vendors that do business with Frank’s Supply Company, Inc. It is primarily through this position that we demonstrate our commitment to achieve customer service excellence. This position is responsible for performing purchasing tasks in accordance with company business practices and in the professional manner required to build market share and maintain repeat business with our valued vendors.
Specific Tasks and Responsibilities:
- Process purchase orders in the Purchase Order System on the computer.
- Set up new product numbers for vendors.
- Must be able to resolve invoice issues and work with the accounting department.
- Coordinate warranties and returns with shipping & receiving and all manufacturers.
- Receive all stock and non-stock merchandise in purchasing system on computer, verify freight charges, pricing, quantity ordered vs. quantity received, backorders, store transfers, etc. Notify accounting department of any address, phone number, and name changes of manufacturers.
- Must be able to identify, evaluate, and assimilate information before making quality decisions.
- Maintain files for open and closed purchase orders and coordinate moving old files into storage.
- Timely handling of manufacturer complaints.
- Know required features and demonstrate proficient use of all job support tools including computer system, telephone, fax, E-mail, voice mail, copier, calculator, and other job reference materials and documents.
- Participate in personal development including activities as directed by management which can include:
Attending computer software seminars
Attending vendor and other training courses as approved by management; use self-instructional materials available
Read trade, vendor and other product or services materials
Keep informed about company plans, marketing and sales goals, promotions and related materials, policies and procedures
Other training courses approved by management
- Perform special projects, participate on project teams, and other tasks as assigned by management
Working Conditions and Physical Requirements:
- Sitting for extended periods of time
- Good eyesight
- Good hearing
- Noisy environment must not be easily distracted
- Overtime; can be on short notice
- Problem solving
- Complaints handling
- Customer contact
- Job stress
- Overhead reaching
- Climbing stairs
- Be able to lift packages up to 50 pounds
- Good memory
- Equipment and job resources consistently used include the computer and related technologies, telephone, fax machine, copier, and calculator
Qualifications:
- Computer skills
- Good verbal communication skills
- Good telephone etiquette
- Good questioning (probing) skills
- Good attention to detail
- Good language use
- Above average reading comprehension
- Basic math skills
- Technical competence
- Good attitude
- Good interpersonal skills
- Good organizational skills
Coordinates with:
- Inside sales
- Outside sales
- Vendors
- Customers
- Accounting
- Shipping & Receiving
- Drivers
- Rental department
- Service department
- Management
- Operator
Supervises:
- No supervisory responsibilities
EQUAL OPPORTUNITY EMPLOYER MINORITY / FEMALE / VETERANS / DISABLED
Frank's Supply is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, gender identity, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
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