THE CLUB AT QUAIL RIDGE
Racquet Sports Pro Shop Attendant- Tennis And Pickleball- Part Time 20hrs-Mon-Fri 3pm-7pm-Dec -May Seasonal
LOCATION
Seasonal Dec-May, Part-time, 20 hours per week, Schedule Mon - Fri 3pm-7pm
QUALIFICATIONS
High School Diploma or equivalent required, AED/CPR/First Aid certification (will train), computer skills including Microsoft Office, and experience in tennis, pickleball, or fitness preferred. Country club experience is also preferred.
RESPONSIBILITIES
Provide excellent customer service to members and guests, assist with reservations for courts and events, manage pro shop inventory, supervise facility operations, collect fees, and secure the facility after hours. Assist Operations Manager and Director of Racquet Sports with assigned tasks.
INDUSTRY
Recreation and Sports Management
SHORT DESCRIPTION
Responsible for managing the Racquet Pro Shop and tennis/pickleball operations while providing exceptional service to members and guests.
Seasonal Dec-May -Part time -20 hrs per week , Schedule Mon - Fri 3pm-7pm
Position Summary
- Responsible for Racquet Pro Shop, Court & Instruction Reservations, and Tennis & Pickleball Operations.
Essential Functions
- Personally provide warm, friendly & enthusiastic service (with a smile) to members & guests.
- Provide members & guests with accurate information on the Racquet sports program which includes tennis & pickleball leagues, instruction & events.
- Assist members/guests with court, instruction or Racquet sports event reservations.
- Use the Computer, IPAD and phone in a professional manner which includes returning calls promptly.
- Taking clear, detailed & precise phone messages that include name, phone number, time of call & message.
- Efficient with credit card machine and on-line reservation systems
- Registering & collecting the appropriate guest fees.
- Supervise & monitor afternoon & early evening Racquet Sports building & grounds.
- Assist in the selling and marketing Racquet Sports pro shop inventory.
- Assist Operations Manager with specific assigned tasks.
- Assist Director of Racquet Sports with any duties as needed.
- Secure and lock tennis facility prior to leaving.
- Perform other tasks as assigned by management.
Knowledge, skills and abilities
- Must have computer skills, including use of Microsoft Office programs, Internet, and basic database.
- Knowledge of commonly used concepts, practices, and procedures within a country club.
- Efficiently handle multiple calls to customers, members/subscribers, vendors and the general public.
- Respond to member inquiries in a courteous and friendly manner.
- Must possess excellent interpersonal and conflict resolution skills.
- Must possess excellent written and verbal communication skills.
- Must possess excellent organizational skills and coordinate and complete tasks with limited supervision.
- Must be a detail-oriented individual and possess time management skills.
- Must maintain high performance standards.
- Simple computational skills (Add, Subtract, Multiply, Divide, Percents)
- Ability to read and write in English with the ability to recognize signs and symbols to engage with membership and vendors.
- Ability to deal effectively and tactfully with all employees, management and members.
Education and experience
- High School Diploma and/or equivalent required.
- Required AED/CPR/First Aid certification (Will train)
- Tennis, Pickleball or Fitness experience preferred.
- Country Club experience preferred
- Must have effective verbal and written communication skills.
- Can Efficiently handle multiple calls to customers, members/subscribers, and the general public.
- Respond to member inquiries in a courteous and friendly manner.
- Computer experience required, including but not limited to Word, Outlook, Excel & Publisher
.Apply on our website at:
http://www.quailridgecc.com/
https://quailridgecc.applicantpro.com/jobs/
Drug Free Workplace, We participate in E-Verify
Tailor Your Resume to Match this Job!
Share with Friends!
