Real Estate Operations Manager
LOCATION
In-person at Union Square, New York, NY
QUALIFICATIONS
Prior operations and/or administrative experience in NYC real estate, strong organizational and multitasking skills, excellent communication skills, proficiency in Microsoft Office Suite, and a real estate license is strongly preferred.
RESPONSIBILITIES
Manage administrative tasks, coordinate client relations, oversee transaction processes, assist with listing and marketing support, and implement office systems while ensuring compliance with real estate regulations.
INDUSTRY
Real Estate
SHORT DESCRIPTION
Operations Manager responsible for supporting day-to-day operations and enhancing client experience within a successful team at Compass.
As the Operations Manager of a successful team at Compass, you will play a crucial role supporting our day-to-day operations and ensuring a seamless client experience. You will be responsible for a variety of tasks that contribute to the efficiency and success of our team. This role is ideal for a motivated and entrepreneurial individual who wants to join a successful, experienced agent and help take their business to the next level. This is primarily an in-person position that will work out of our office in Union Square.
Key Responsibilities:
- Administrative Support: Manage calendars, schedule appointments, and coordinate meetings. Handle email correspondence and phone calls in a professional manner. Prepare and organize documents, presentations, and client reports.
- Client Relations: Serve as a point of contact for clients and provide exceptional customer service. Assist in managing client communications and follow-ups. Coordinate client events and open houses.
- Transaction Coordination: Oversee the transaction process from client intake to close. Ensure all necessary documentation is completed and submitted on time. Liaise with clients, attorneys, and other stakeholders to facilitate smooth transactions.
- Listing Support: Assist with pre-listing project management. Help with listing description copywriting and posting listings online.
- Marketing Support: Assist in the creation and distribution of marketing materials. Assist with managing social media accounts, website, and online presence.
- Operations Management: Implement and maintain office systems and processes. Monitor and manage team budgets and expenses. Ensure compliance with Compass policies and real estate regulations.
Qualifications:
- Must have prior operations and/or administrative experience working in NYC real estate, preferably at Compass or within the Manhattan market.
- Real estate license strongly preferred.
- Experience with board applications preferred.
- Strong organizational and multitasking skills with a keen attention to detail.
- Excellent written and verbal communication skills, able to respond quickly and prioritize with a sense of urgency when needed.
- Proficiency in Microsoft Office Suite and familiarity with real estate platforms.
- Ability to work independently and as part of a team in a fast-paced environment.
- Professional demeanor and a commitment to confidentiality.
Job Type: Full-time
Pay: $75,000.00 - $125,000.00 per year
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Real estate administrative: 1 year (Required)
License/Certification:
- Real Estate License (Required)
Ability to Commute:
- New York, NY 10011 (Required)
Work Location: In person
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