Regional Account Manager

POSITION SUMMARY

An Account Manager is responsible for the discovery, bidding, onboarding, and continued service of customers. It is their job to ensure that every customer for every job receives exceptional service and attention. It is the duty of the Account Manager to maintain regular and clear communication with every customer regarding their current and upcoming projects.

The Account Manager spends most of their day seeking new business or strengthening existing relationships through in-person visits and phone conversations. It is expected that Account Managers regularly review the jobs done for their customers to ensure quality installation and reassure the customer that their needs have been met.

A successful Account Manager will build strong relationships with every customer and create a loyal two-way business relationship. The goal of every Account Manager should be to provide such exceptional service that they have no need for cold calling due to the amount referrals they receive from their existing customers.

ESSENTIAL FUNCTIONS

· Drive new sales and maintain existing relationships

· Accurately measure for carpet, vinyl, and LVP

· Quickly create bids for prospect customers in RollMaster

· Efficiently plan one’s own schedule to include cold calls, sales meetings, and other activities

· Coordinate with other departments to ensure a hassle-free experience from start to finish for every job

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

POSITION QUALIFICATIONS

· Sales Presentation

· Schedule Management

· Client Relationship Management

· Up-to-date Product Knowledge

SKILLS & ABILITIES

Education:No degree required but relevant education or experience is necessary.

Experience:Experience related to customer service and sales is preferred but not required.

Computer Skills:Must be proficient in Word, Excel, PowerPoint, and able to quickly learn new systems such as RollMaster.

Certificates & Licenses:None

PHYSICAL DEMANDS

Physical Demands: None

WORK ENVIRONMENT

Work will be primarily done at the office. A company laptop will be provided, and limited remote work is available.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Job Type: Full-time

Pay: $45,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Retention bonus

Ability to Commute:

• Salt Lake City, UT 84104 (Required)

Ability to Relocate:

• Salt Lake City, UT 84104: Relocate before starting work (Required)

Work Location: In person