Regional Sales Director [Oh, Il, And Mi]

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

Regional Director, Sales leads membership growth and sales production for a designated sales region. The incumbent will be responsible for managing and coaching a team of sales leaders and sales professionals to achieve and/or exceed monthly and annual growth goals. In this role, they develop relationships with key stakeholders in a region, including health insurance sales leaders, FMOs, and key community organizations.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Directly supervises a team of sales leaders to ensure sales goals are met or exceeded. Provides reliable, efficient support for the team.
• Leads all aspects of leading the team including, but not limited to, selection, onboarding, performance management, and engagement.
• Manages, coaches, and provides training to sales leaders, with the goal of developing a high performing sales team.
• Monitors performance of sales team performance on daily, weekly and monthly basis. Provides monthly and quarterly results assessments of sales staff’s productivity.
• Leads and facilitates team meetings and training. Trains and develops sales leaders and sales professionals in the areas of new account sales and growth, sales of emerging services and multi-service sales, profitability, improved presentation strategies, competitive strategies, proper use and level of sales support, management of expenses and business & financial issues on contracts.

• Builds relationships with various sales channels through contracted health insurance sales leaders and brokers to ensure active pipeline of active leads.
• Collaborates with the sales leaders in the region to develop integrated sales strategies that drive membership growth.
• Monitors and measures sales strategy effectiveness. Develops and executes process improvements where needed with collaboration of National Sales leadership.
• Forecasts annual, quarterly and monthly revenue streams. Provides quarterly results assessments of sales staff’s productivity.
• Develops and presents growth strategies to regional leaders and national sales team. Ensures alignment of sales strategy and overall business strategy with operational and clinical leaders.
• Collaborates with operational leaders to ensure new patients are correctly assigned to centers, balancing PCP capacity, distance, patient preference, etc.
• Assists sales leaders and sales professionals in establishing personal contact and rapport with key local communities serving Medicare-eligible seniors.
• Builds, develops and promotes strong long-lasting broker and agent relationships.
• Develops sales budget for the Regions, in coordination with national sales leadership and operational leaders.
• Communicates the value proposition through proposals and presentations.
• Performs all job duties and responsibilities assigned to the Manager, Sales, as needed

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge and experience in leading a sales team. Strong coaching and mentoring skills.
• Expert knowledge in setting up new markets and new sales channels.
• Extensive experience in sales and relationship sales experience.
• Ability to use Salesforce.
• Ability to develop and maintain relationships with health insurance sales leaders, FMOs, and key community organizations.
• Strong problem solving, time management, organizational and analytical skills.
• Ability to present data and analysis to a variety of stakeholders. Strong written and verbal skills.
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
• Ability to build strong relationships, both inside and outside of the company.
• High level of integrity, dependability, and reliability.
• Ability to manage change and align with our mission.
• Ability to travel, local, regionally and nationwide up to 75% of the time.
• Spoken and written fluency in English; bilingual preferred.
• This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

• BA/BS degree required; MA/MS degree preferred OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
• A minimum of 9 years of sales experience required; a minimum of 4 years in a supervisory/managerial role leading a sales team of direct reports required; a minimum of 4 years using contact relationship management tools.
• Direct-to-patient sales and marketing experience preferred.
• Experience within the Medicare Advantage population strongly preferred. Experience working for a large, health insurance sales team or Medicare Sales Direct Marketing Organizations (field or telesales) preferred.

• Experience managing local marketing events. Direct Marketing Organizations experience preferred; Health Plan provider group experience preferred.
• This position requires possession and maintenance of a current, valid drives license.