Relationship Manager

Full Time • Los Angeles, CA, United States of America

102,727 - 130,076 (Yearly) Added 2 weeks ago

Summary

LOCATION

On-site at Ascent's Encino office, Monday - Thursday; Fridays work-from-home.

QUALIFICATIONS

5+ years of experience in commercial real estate/construction lending or equivalent, Bachelor's degree preferred, California Real Estate license required, excellent customer service and communication skills, advanced knowledge of Excel and CRM systems.

RESPONSIBILITIES

Manage the sales cycle for loan originations, collaborate across divisions, oversee client onboarding, ensure timely loan closings, communicate Ascent's value proposition, assist in deal analysis, and maintain relationships with clients.

INDUSTRY

Real Estate Financing

SHORT DESCRIPTION

As a Relationship Manager at Ascent Developer Solutions, you will drive loan originations through client relationship management, ensuring a seamless process from initial contact to loan funding.

About Ascent

Ascent Developer Solutions is a leading private lending platform, serving real estate developers nationwide in the acquisition, renovation, and construction of residential real estate. Founded by a leadership team with a deep understanding and personal experience in virtually every facet of real estate development, Ascent is uniquely positioned to create custom, innovative lending solutions for a variety of real estate development business strategies.

The Role

As a Relationship Manager at Ascent, you will be instrumental in driving loan originations by managing the entire sales cycle and ensuring efficient workflows across multiple teams, including Sales, Underwriting, Construction, and Operations. Your focus will be on building and nurturing strong client relationships, ensuring a seamless experience from initial contact through loan funding. You will also collaborate with other divisions to transform lending opportunities into successful, funded loans, thereby playing a key role in Ascent’s growth and success.

The Work

Work closely with divisions such as Credit, Operations, Construction, and Valuations to create, enhance, and facilitate a seamless process, ensuring an excellent customer experience throughout the client relationship.
Oversee the client onboarding process, introducing clients to the Ascent team and setting appropriate expectations for loan approval and closing.
Coordinate the workflow between Credit, Underwriting, Construction, and Operations to ensure loans close on schedule.
Lead periodic team huddles to actively manage opportunities in the Sales POD pipeline, ensuring timely receipt of client and property information.
Effectively communicate the Ascent value proposition to both existing and prospective borrowers, highlighting the benefits of partnering with Ascent.
Collaborate with Loan Officers and Credit teams on loan/deal analysis, structuring, packaging, pricing, and borrower approval. Structure all loans for existing borrowers.
Assist Loan Officers in presenting new loan opportunities and borrower approval packages to the appropriate approval authority and participate in Credit Review with the Sales team.
Understand individual loan portfolios, assist with portfolio issues, and complete tasks necessary to maintain proper portfolio performance.
Manage the collection of client financial reports, oversee project status updates, follow up on post-closing conditions, prepare loan extensions and modification requests, coordinate covenant compliance, monitor client exposure limits, and facilitate annual renewals.
Follow up with clients on loan payments, monitor interest reserves, and servicing reports, and assist Credit with ensuring timely payments.
Maintain regular, scheduled contact with borrowers through in-person meetings, calls, emails, and other means to foster strong, ongoing relationships.
Participate in relevant networking activities, including trade shows and industry conferences, to build and maintain industry connections.
Perform other functions and assist with additional projects as assigned by Sales or Credit/Risk Management.=

Your Skills & Experience

5+ years of experience in commercial real estate/construction lending, underwriting, or equivalent experience.
Bachelor’s degree or equivalent experience preferred.
Ability to obtain a California Real Estate license is required.
Proven experience in a sales environment with a strong focus on client relationship management.
Excellent customer service skills, with a high level of attention to detail.
Strong verbal and written communication skills, with the ability to interface with high-powered clients and their teams.
Advanced knowledge of Excel, PowerPoint, CRM, and other computing systems.
Self-motivated with the ability to work independently and take ownership of responsibilities.
Adaptability to thrive in a dynamic, fast-paced work environment.

The Work Environment

This role works on-site from Ascent's Encino office, Monday - Thursday (Fridays are work-from-home).
Full-time, 40 hours per week; must be available for occasional overtime.
Some nights and weekends required.

Ascent’s Benefits

We offer a comprehensive benefits package designed to support your health, well-being, and work-life balance. Our benefits include five health plans, four dental plans, health savings and flexible spending accounts, vision coverage, and other optional benefits to choose from.

Ascent’s Pledge

We pledge to be fair and considerate in hiring and promoting individuals, ensuring everyone can contribute their fullest potential regardless of background, identity, or personal circumstances. By promoting equal opportunity, we not only enhance our workplace but also contribute to a more just and equitable society. At Ascent, we stand united in building a community where everyone is empowered to succeed. Thank you for joining us on our journey towards a more inclusive future.

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