Restaurant Operations Consultant
LOCATION
Various locations with overnight travel required for trainings, meetings, or other company events.
QUALIFICATIONS
High School diploma or equivalent required; Bachelor's degree preferred. Minimum 5 years of previous restaurant operations experience required; sales experience preferred. Strong communication skills, knowledge of Microsoft Office Suite is required.
RESPONSIBILITIES
Build and deepen customer relationships, develop business assessment reports, champion value-added services, educate the sales organization, track annual performance goals, collaborate with marketing and culinary teams, and participate in the Value Added Services council.
INDUSTRY
Food Service and Restaurant Operations
SHORT DESCRIPTION
Consult with customers on restaurant operations to improve efficiency and savings, utilizing advanced tools and analytics while promoting collaboration with sales and marketing teams.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Build or deepen key customer relationships at the management level by consulting with customers on all aspects of restaurant operations (via on-site visits, customer data analysis, industry benchmarks) and provide recommendations for improvement.
- Develop business assessment report and works with customers to build agreed upon action plan, targets and timeline to address short- and long-term opportunities. Achieve customer savings and customer engagement goals.
- Champion expanded use of value added services, specifically advanced tools such as POS integration, Inventory management, Menu profitability, Data syndication, Analytics, Financial analysis etc. Develop strategies utilizing these advanced tools to best enhance US Foods sales and maximize customer savings.
- Educate field sales organization (TMs etc.) on value-add programs and related sales implications; provide guidance on how they may support in building and maintaining relationships with customers e.g., periodically checking-in on progress of recommendations, addressing bottlenecks etc.
- Responsible for development and tracking of annual performance goals in collaboration with Division Management (DSS) and Regional Customer Success teams.
- Collaborate with Restaurant Marketing Consultant, Chef/Food Fanatics, Specialists to deliver relevant subject-matter-expertise
- Participate in Value Added Services council, staying abreast of latest offerings while sharing best practices, competitive intelligence and other local activities
- Overnight travel may be required to participate in trainings, meetings, or other company events.
QUALIFICATIONS:
Education/Training: High School diploma or equivalent required; Bachelor’s degree preferred.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $75,000-$120,000.
This role is also eligible for an annual incentive plan bonus.
Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html
Related Experience: Minimum 5 years of previous restaurant operations experience (both Back of the House and Front of the House) required; Sales experience preferred. Overnight travel may be required to participate in trainings, meetings, or other company events.
Knowledge/Skills/Abilities:
- Strong communication skills (both written & verbal)
- Able to prioritize and work autonomously
- Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint required.
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