Retail Store Clerk

Job Announcement: HR2024:157
Position Title: Retail Store Clerk
Advertising: Publicly
Department: Natural Resources
Division: Facilities
Immediate Supervisor: Sales and Marketing Manager
Department Director: Director- Natural Resources
Employment Status: Non-Exempt
Position Type: Regular Full–Time
Mandatory Reporter: No
Background Check Required: Yes (data-sensitive)**
Opening Date: Thursday, December 5, 2024
Closing Date: Thursday, December 19, 2024 by 5:00 p.m.

Preference shall be given in accordance with the Title 33 (Tribal Employment Rights) of the Tribal Code/DFWP.

Overall Objectives of Position
The Retail Store Clerk assists with the day-to-day operations of the retail sales and helps customers to have a great shopping experience. The Retail Store Clerk is expected to perform all duties and responsibilities necessary to meet goals and objectives for the retail store. This job description is not an all-inclusive list of the duties and responsibilities of this position. The Retail Store Clerk is expected to perform all duties and responsibilities necessary to meet the goal and objectives of applicable programs.

The Retail Store Clerk is expected to live the Purpose and Values of the Poarch Band of Creek Indians and will go beyond the call of duty.

Primary Responsibilities of the Retail Store Clerk

• Greets visitors and projects a positive image to the general public and Tribal Community
• Assists visitors in shopping process and dissemination of information.
• Performs varying tasks; cash handling, check authorization, credit card purchases, faxing, and copying.
• Assists in monitoring, purchasing, and replenishment of shop inventory.
• Assists with the monitoring of retail space to ensure that it is clean, in order, and well maintained.
• Replenishes merchandise in display coolers and ensures the coolers are fully stocked.
• Manages customer’s complaints.
• Creates and updates customer profiles.
• Performs various other administrative duties including creating sales reports, sales orders, purchase orders, inventory reports.
• Prepares and files custom processing worksheets.
• Prepares daily closing sales reports and deposit statements.
• Serves as back up to plant coordinator.
• Performs other duties as assigned by the appropriate person.

Day-to-day Responsibilities

• Same as above.

Education/License/Certification and Experience Requirements

• High school diploma or equivalent required.
• Must have a minimum of two (2) years of experience working in a store setting.
• Must have a minimum of two (2) years of working with retail stores and/or beef sales.
• Experience using retail/restaurant POS systems required.

Skills Required

• Absolute confidentiality.
• Ability to work in cool/cold warehouse environment.
• Adherence to safety procedures and protocols. Ability to recognize and report any safety issues.
• Ability to build productive trust relationships with customers.
• Excellent customer service.
• Ability to manage multiple projects simultaneously.
• Great personality to always be greeting customers.
• Have excellent product knowledge.
• Ability to operate a cash register and credit card reader.
• Adept a multi-tasking, have unquestionable integrity, with uncompromising commitment to quality.
• Skilled in the operation of standard office machinery including a ten-key, copier, facsimile, and other similar equipment,
• Demonstrated proficiency in English, spelling, punctuation, and writing composition. Must successfully pass applicable knowledge, skills, and abilities exam.
• Must have a working knowledge of computers with the ability to work in a Windows environment with various software programs such as Word, Excel, etc.
• Must be well organized and possesses attention to details.
• Skilled and mature in making valid judgements, demonstrated ability to establish workload priorities and balance diverse projects.
• Ability to work with and maintain confidential information.
• Able to work well independently and to relate effectively with the public.
• Ability to work in a high performance, fast paced, high pressure environment.
• Most love and relate well with children of various ages while maintaining professional boundaries.
• Must be in good physical condition with the ability to sit, stand, walk, kneel, crouch, stoop, squat, and twist for an extended period as well as climb, lift, hold and move objects weighing up to fifty pounds.

Additional Requirements

• Ability to work odd and irregular hours including weekends, as needed.
• Must successfully pass the required criminal and character background check.
• Ability to travel and participate in required training, leadership development, and other events.
• Ability to perform all duties and responsibilities of this position adequately and successfully.

Every applicant must complete an application provided by Human Resources. A resume will not be accepted in the place of an application.

**Please note ALL individuals selected for employment are required to complete a background investigation. Individuals being placed in positions designed as child-sensitive or data-sensitive must successfully complete a background check prior to employment.

INDIAN PREFERENCE, SPOUSAL PREFERENCE, OR FIRST GENERATION:

In the event more than one applicant meets the requirements, as stated in a job description, preference shall be given in the following order: (1) Tribal Member (2) First Generation Descendant of a Tribal Member (3) Spouse of Tribal Member (4) Indian (5) Non-Indian

In the event that a position of employment is funded in whole or in part my any federal grant and/or contract or other public funding, preference shall be given in the following order: (1) Indian (2) Non-Indian

In order to receive preference, the appropriate documentation must be submitted.

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