Sales And F&I Manager

Key Result Areas for the Sales Manager

1. Unit Sale performance in the Sales Department.

2. The ability to meet or exceed the Gross Profit Margin, F&I Average, and CXI Goals set by Management.

3. Ability to produce growth within the Department (Sales, Personnel, Techniques), and ensure all processes and procedures put in place are followed.

4. Complete inventory management of new and used motorcycles.

5. Maximize productivity of each Sales staff member to adequately manage the customer experience for each potential buyer.

Principle Activities Include

1. Ensure all tasks are completed with Motorcycle Sales in mind. Training, strategizing, and daily completion of tasks should be focused on Vehicle Sales.

2. Consistently meet or exceed Management-set goals for Gross Profit Margin per unit, Average F&I per unit, and CXI goals.

3. Prepare and execute sales deals and F&I Paperwork according to company procedures. Maintain the ability to complete an entire sale from first pencil to final signatures alone, in an efficient manner. Offer 100% of the Product to 100% of the Customers 100% of the time.

4. Promote teambuilding and training within the department to create a more effective Sales Force. Guide and train staff to encourage growth within the department.

5. Assist the Sales Team by managing the activities of specified Sales Staff, and ensure sales targets and customer service levels are achieved. Manage Sales Staff Productivity daily and provide training and encouragement to meet daily goals.

6. Manage Sales Staff use of the CRM. Allocate appropriate time for each Sales Staff member to be on the floor, and in the BDC.

7. Manage and anticipate staffing challenges, and be prepared for changes outside of your control. Cross train employees, and manage the hiring process with Dealer Principal/General Manager of new Sales employees when needed.

8. Analyze current market conditions in conjunction with inventory planning to ensure adequate inventory and mix to meet each month’s budget. Develop and implement strategies to better meet customer and dealership needs.

9. Manage inventory from motorcycle ordering and dealer trade suggestions to Dealer Principal / General Manager, to accessorizing and pricing, and hang tags and vehicle organization. The Department relies on properly stocked, priced, and displayed motorcycles on the showroom floor.

10. Maintain the dealership website by making sure all current units are loaded into the appropriate pages with correct pricing. Work with the Marketing Manager to Upload

High Quality Pictures of each Motorcycle onto the website appropriately displaying all of the features and benefits of each unit.

11. Collaborate with Dealer Principal/General Manager and Marketing Manager to create advertising campaigns that will boost sales, clear out old inventory, etc while remaining compliant with all MAP rules.

12. Work with the Dealer Principal/General Manager to develop financial goals / budgets for the department, and monitor pace to meet or exceed those goals.

13. Lead by example when dealing with any customers or employees. Encourage excellent communication, and customer service, and step in to assist Sales staff with moving the sale forward when necessary.

14. Consult with Dealer Principal/General Manager to develop action plans to correct performance, or re-direct the department to meet monthly goals if necessary.

15. Assist with store opening and closing responsibilities, with the understanding that this position is not a Monday – Friday 8am-6pm position.

Job Type: Full-time

Pay: $100,000.00 - $210,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Every weekend

Application Question(s):

• Do you have any experience in the motorcycle/powersports industry? If so, please explain.
• Do you have any experience in the automotive industry?

Ability to Relocate:

• Van Nuys, CA 91411: Relocate before starting work (Required)

Work Location: In person