Sales Associate

Job Description

Trailer Sales: Assist customers with trailer requests through in-person, phone, text, and email communications. Perform needs assessments to determine the appropriate trailer for each customer. Explain trailer features, benefits, and differences between brands and models. Complete paperwork and sales documents accurately.

Parts Sales: Assist customers with parts requests through in-person, phone, text, and email communications. Perform needs assessments to determine the appropriate parts for each customer.

Marketing: Using the tools provided, post, monitor and update online marketing daily. Respond to messages in a timely manner.

Parts management: Receiving, pricing, stocking, sales, inventory rotation, and other duties as needed to accurately maintain parts stock and sales.

Other duties: Maintain a clean and organized workspace. Assist co-workers whenever possible. Maintain a positive and encouraging work environment.

Required:

Communication Skills: Must be able to connect with people effectively and communicate efficiently and clearly. Must be quickly perceived by customers as likable, knowledgeable, and trustworthy.

Reliable: Show up when scheduled. On time and ready to work.

Productive: Self motivated to identify work to be done and get after it.

Positive contributor: We expect all employees to be engaged in the work we do and display a strong commitment to exceeding customer expectations and growing the business.

Physically able: Must be able to stand/walk for full shift. Must be able to lift 50 lbs. Must be tolerant of working in all Spokane weather conditions.

Computers and Smartphones: Must be adept at using computers and smartphones to utilize and manage point-of-sale systems, inventory programs, marketing tools, and social media apps.

Nice to have, but can be learned on the job:

- Retail Sales or Customer Service experience

- A knowledge of, or interest in, Trailers and the Trailer industry

- Parts Counter experience

- Inventory experience (receiving, stocking, counting, etc.)

- Outdoor Labor (a history of physical work in heat/cold)

Examples of jobs that people came from that had success here:

- Auto parts sales

- Quick-Lube Supervisors

- Fire Fighters (both municipal and wildland)

- Mechanics

- Industrial counter sales

- Military

- Manufacturing

- Fast food

- Warehouse stocking and inventory

- Field labor

Examples of things that held employees back from success:

- Frequently distracted (music, videos, podcasts taking away from job focus)

- Easily frustrated (focused on what’s wrong rather than moving forward)

- Abrasive or Ineffective communications (with customers or co-workers)

- Lean back rather than lean forward (Doing what is required rather than doing what you can)

If you like what we do, want to be here, want to learn something every day, and are reliable to show-up and do work, we can absolutely teach you the job.

We are seeking a productive team player. The rest you can learn as you go.

We are a small business with a small team. The ability to support and rely on each other is critical. We show up, pull our weight, cover for each other, and do what we can, not just what we must.

If this seems like the kind of work and kind of team you would like to be part of, please apply.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Employee discount
• Paid time off

Compensation Package:

• Yearly bonus

Schedule:

• 8 hour shift
• Day shift
• No nights
• Weekends as needed

Experience:

• Sales: 1 year (Preferred)
• Customer support: 1 year (Preferred)
• Parts: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Social media marketing: 1 year (Preferred)

Ability to Commute:

• Spokane, WA 99218 (Required)

Ability to Relocate:

• Spokane, WA 99218: Relocate before starting work (Required)

Work Location: In person