Sales Coordinator

Job Overview
We are seeking a motivated and detail-oriented Sales Coordinator to join our dynamic team. The ideal candidate will play a crucial role in supporting our sales team by managing various administrative tasks, facilitating communication with clients, and ensuring the smooth operation of sales processes. This position is essential for driving sales success and enhancing customer satisfaction.

Job Functions

• Arranges for show rooms with Front Desk staff. Sets up show rooms for upcoming site inspections.
• Qualify/screen all phone calls and walk-ins, and then pass on to the appropriate manager.
• Delphi input with regards to sales bookings, convention resumes, banquet event orders, etc.
• Process internal distribution to various departments.
• Assist in preparation of various reports and presentations, compose correspondence on routine matters. Ensure all correspondence is filed as required in appropriate client and/or general office files.
• Receive visitors and guests, answer questions/concerns and follow through resolution or refer to the appropriate Manager.
• Input reservations for contracted room blocks, along with Special Corporate Accounts and Wholesaler Rooms; or as dictated by sales managers.
• Coordinate and maintain Delphi information to ensure account information is current and correct. Run weekly and monthly Delphi generated reports as required by the DOSM and audit account files for duplication, consistency of date entry and necessity.
• Assist DOS and Managers with trip preparation to include pre-trip qualification, correspondence, appointment calendar, collateral coordination and shipment.
• Coordinates office supply purchase order including items required for maintenance of office machinery and internal supplies needed such as stationary, envelopes, labels, etc.
• Maintains inventory of sales kit folders, inserts and brochures.
• Responsible for maintaining and upkeep of various filing systems, including vendor information where necessary.
• Generate, route, and follow-up of check requests and purchase orders.
• Maintain and update hotels social media and content marketing.
• Manage customer interactions on various social media platforms with strict response timing, escalate issues where appropriate with guidance of GM and DOS
• Assist Managers in ensure billing requirements and payment methods are accurate and built with appropriate routing
• Attend all required meetings as directed by DOS
• Carry out all reasonable requests by management which fall under your area of responsibility
• Perform other duties as directed by the DOS

Skills and Requirements

Ideal Candidate Will Have:

• Demonstrable experience working in social media and knowledge of social analytics tools
• Technical knowledge and understanding of social media platforms, metrics and tracking
• A self-starter, multi-tasked and ability to take ownership
• Excellent written and verbal communication skills
• Ability to work in a team environment
• Project management and organization skills
• Learns quickly and able to change in fast paced environment
• Ability to handle the pressure of meeting tight deadlines

Join us as a Sales Coordinator where your contributions will be vital in driving our success while fostering strong relationships with our clients. We look forward to welcoming you to our team!

Job Type: Full-time

Pay: From $21.50 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person