Sales Support Manager

Job Summary

Accountable for assisting the Sales Team with a wide range of sales functions and assisting the VP of Sales with additional administrative functions as needed. This position would play a key role in all aspects of sales team support. Must utilize rapid and consistent follow-through skills and possess excellent communication skills. This role would be closely engaged with the sales team and help to support solutions and responses to customer concerns and needs. They must be willing to communicate, coordinate, and follow up with multiple departments and employees.

Key Responsibilities

Manage and maintain seasonal order files to achieve optimal sales and shipping rates

Manage and maintain seasonal product data as well as customer data.

Help with implementing a Customer Relation Management system.

Assist with customer marketing initiatives

Assist Sales Manager with data entry and documentation, running and analyzing reports, and assisting with reporting to third party resources.

Collaborate with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.

Provide administrative support to a team of field sales representatives, including creating sales documents, proposals and agreements.

Track errors and other challenges to Identify and implement ways to improve the efficiency of the sales order and booking process.

Assist and Lead Trade events (Minimum of 3 a year)

Requirements

An associate degree in a business-related field preferred with 2 years of experience in office management and/or sales related work.

Experience in the Shopify platform

Experience in Asana or similar project management software a plus

Proficiency in Google G-Suite (Google Docs, Sheets, and Drive) preferred

Proficient with an inventory & order management software

Strong organizational skills and the ability to manage multiple deadlines & calendars

Strong communication skills both written and verbal

Possess strong analytical skills.

Ability to solve practical problems and process information at a high level of accuracy

NOTE: This job description is not an exhaustive list of all duties, responsibilities, and/or qualifications associated with this role.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Yearly bonus

Schedule:

• Monday to Friday

Application Question(s):

• What industries have you worked in, and how do you feel your experience aligns with this position?

Experience:

• Sales Support and Customer Service: 3 years (Required)

Ability to Commute:

• Tampa, FL 33613 (Required)

Ability to Relocate:

• Tampa, FL 33613: Relocate before starting work (Required)

Work Location: In person