TTEC Digital

Salesforce Experience Leader

Full Time • Remote, Remote, United States of America

115,964 - 146,837 (Yearly) Added 5 hours, 34 minutes ago

Summary

LOCATION

Remote in the US, with applications accepted from specific states including Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia, DC, Wisconsin, and Wyoming.

QUALIFICATIONS

Proven experience in demand generation and inbound marketing, expertise in digital/social advertising and marketing automation tools, strong understanding of conversion rate optimization and multi-channel marketing strategies, excellent analytical skills, and strong communication and leadership abilities. Experience in B2B services organizations and partner channel marketing is a plus.

RESPONSIBILITIES

Develop and implement comprehensive demand generation strategies, manage multi-channel marketing campaigns, utilize marketing automation tools for tracking performance, collaborate with sales and product teams, conduct market research, analyze data for effectiveness, oversee content creation, lead a team of marketing professionals, and stay updated on industry trends.

INDUSTRY

Digital Marketing and Customer Experience Solutions

SHORT DESCRIPTION

The Director of Demand Generation at TTEC Digital is responsible for executing the Go-to-market strategy to drive brand awareness and lead generation through impactful marketing strategies and multi-channel campaigns.

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

Reporting to the Chief Marketing Officer and working remotely in the US, the Director, Demand Generation, will execute the Go-to-market strategy directly to potential companies, creating awareness and ultimately driving inbound leads. The Director will also be proficient in digital/social advertising, conversion rate optimization, marketing automation, multi-channel marketing, and any other disciplines that can be used to reach audiences and capture demand.

What you'll be doing:

Looking for an opportunity to drive impactful marketing strategies and generate leads for best-in-class B2B services companies?
Develop and implement comprehensive demand generation strategies to drive brand awareness and lead generation.
Manage and optimize multi-channel marketing campaigns including digital, social, email, and content marketing.
Utilize marketing automation tools to track and report on campaign performance and ROI.
Collaborate with sales and product teams to align marketing efforts with business goals.
Conduct market research to identify new opportunities and audience segments.
Analyze data to measure the effectiveness of marketing initiatives and adjust strategies accordingly.
Oversee the creation of compelling content that resonates with target audiences.
Lead a team of marketing professionals to execute high-impact campaigns.
Stay updated on industry trends and best practices to continuously improve marketing efforts.
This role is pivotal in enhancing our market presence and driving business growth by effectively reaching and engaging our target audience.

What you bring to the role:

Proven experience in demand generation and inbound marketing.
Expertise in digital/social advertising and marketing automation tools.
Strong understanding of conversion rate optimization and multi-channel marketing strategies.
Ability to develop and execute comprehensive Go-to-market strategies.
Excellent analytical skills to measure and optimize campaign performance.
Strong communication and leadership skills.
Experience working within b2b services organizations is a plus.
Partner channel marketing experience is a plus.

Please note: We are only accepting applications from candidates residing in Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia, DC, Wisconsin and Wyoming.

This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following:

Medical, dental, vision
tax-advantaged health care accounts
financial and income protection benefits
paid time off (PTO) and wellness time off.

This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.

About Us

TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

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