Salesforce Intern
LOCATION
Onsite internship at the Rock Hall, starting May 28th and ending August 8th.
QUALIFICATIONS
Currently enrolled in a college program (preferably entering senior year after summer 2025), experience in data cleanup and analysis, proficiency with Excel, basic programming skills, good communication skills, and ability to work independently and collaboratively.
RESPONSIBILITIES
Assist with data cleanup, loading, extraction, and analysis, troubleshoot and resolve end-user issues, configure CRM, create reports, and participate in meetings and collaborations.
INDUSTRY
Music and Museum Industry
SHORT DESCRIPTION
The Salesforce Intern at Rock Hall will gain practical experience in customer relations software, focusing on CRM system administration and user support, all while collaborating with various departments.
The Salesforce Intern will gain insight and practical experience within the ever-evolving field of Customer Relations Software. The Intern will be regularly exposed to multiple aspects of CRM system administration, user support & troubleshooting while working with the Rock Hall diverse departments such as Development/Fundraising, Retail/eCommerce, Marketing, etc. Under the direction and mentorship of the Salesforce Architect.
TASKS & DUTIES
- Assist with data clean up, loading, extraction, and analysis
- Form and report creation
- Troubleshoot and resolve end-user issues
- CRM configuration
- Basic scripting and queries
- Attend meetings and collaboration discussions
Possible projects
- Data Deduplication
- Report Creation
- UI improvements
- Process Documentation
Requirements & Qualifications
- Experience in data clean up, organization, and analysis
- Proficiency with Excel
- Basic programming skills (any high-level language)
- Attention to detail and good organizational & planning skills
- Excellent communication skills, both written and verbal
- Ability to work both independently and collaboratively
- Flexible and able to adjust to changing demands
- Available to work days, evenings, and weekends as needed
Preferred Experiences
- Familiarity with CRMs and ERP Software
- Previous work with Salesforce
ELIGIBILITY
Details:
- Rock Hall internships are paid positions and for enrichment purposes must be willing to work within other departments. This may include working shifts with the Fan Engagement and Museum Retail teams.
- The internship is onsite, starting May 28th and ending August 8th. Exact end dates could be flexible with some internships.
- Estimated weekly hours for this internship: 25 hours
Rock Hall Internship Experience
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