Salesforce Manager

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

Work you'll do

• Client Service: Advise client on leading practices and technology/industry trends, application/integration architecture, solution design, and implementation leading practices. Build lasting relationships through day to day interactions with key client managers and staff.

• Delivery: Bring the functional/technical experience and knowledge to deliver solutions which allow clients to achieve their business strategy. Present technical alternatives and supporting recommendations aligned with the client's business and technology requirements. Contribute to project estimating, planning, contracting and staffing activities. Manage technical and/or functional teams to design, build, test and implement enterprise applications. Anticipate, raise, and resolve issues which pose risk to the project. Monitor progress and quality. Track and report status.

• Business Development: Participate in sales pursuits as a pursuit team member or subject matter advisor. Participate in the oral presentation of the proposal to highlight relevant experiences that position Deloitte as the preferred supplier. Develop and maintain relationships with client stakeholders to establish and maintain our status as a trusted advisor.

• People Development: Perform role of mentor and coach to help others achieve their career objectives. Actively participate in recruiting and onboarding activities. Develop staffing plans and screen candidates for positions on projects. Provide leadership and support for staff on projects and in local offices. Perform regular check-ins with team members and people for which you coach as a part of the performance management process.

• Eminence: Contribute to go-to-market and internal initiatives which drive growth of the practice, drive efficiency and profitability, improve quality, and increase the knowledge of our staff. Co-author articles, whitepapers, or presentations. Speak at conferences, universities, or other forums to promote Deloitte's brand.

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Digital Customer offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design and deploy digital products that increase adoption and drive measurable results.

Qualifications

Required:

• Bachelor's degree, preferably in Systems Engineering, Information Technology, Information Systems. Computer Engineering, or related IT discipline; or equivalent experience

• 6+ years of consulting and/or relevant industry experience

• Full life-cycle Salesforce implementation and product delivery experience

• Ability to work collaboratively in a creative, agile environment and manage agile task assignments

• Prior experience Managing and/or Leading Teams

• Ability to work alongside cross-functional teams to deliver client solutions, system enhancements, and O&M releases.

• Salesforce integration skills integrating Salesforce with MuleSoft or other middleware products

• Client facing experience working with business and IT client stakeholders in leading an architectural / technical design and gain acceptance from cross functional client and vendor teams

• Strong Core Consulting skills such as organization and communication both written and verbal

• Ability to travel 20%-50%, on average, based on the work you do and the clients and industries/sectors you serve

• Limited immigration sponsorship may be available

• Must be located in Sacramento, CA

This compensation range is specific to California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $ 144,600 to $ 241,000

Preferred:

• Demonstrate a knowledge of Salesforce product offerings

• Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution

• Strong understanding of architectural design patterns including SOA, Micro-Services, object-oriented design patterns, common integration patterns, etc.

• Prior professional services or government consulting experience

Information for applicants with a need for accommodation:
[1] https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
References

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