Salon Coordinator

Welcome to The Lash Babe Co. in Terre Haute, Indiana. We are a trendy, salon on 7th & Margaret with over 2500sqft! We are Terre Haute's First Indiana Recognized Lash Academy!! We are looking for more babes to join our team!

Responsibilities

• Manage content and schedules for all social media accounts (mainly IG/FB)
• Stay updated on industry trends, emerging platforms, and best practices in influencer marketing to continuously innovate and improve our strategies.
• Create, shoot & post content on social media platforms
• Develop and implement social media strategies to increase brand awareness and engagement
• Stay up-to-date on industry trends and best practices in social media marketing
• Check in/out clients at the front desk
• Assist with salon flow as needed
• Ensure client comfort and safety throughout the services provided.
• Maintain a clean and organized work area, sterilize tools, and follow proper sanitation protocols.
• Provide excellent customer service, ensuring client satisfaction and building strong relationships.
• Understands, promotes, and sells our service offerings
• Understands and promotes exclusive retail products for guest’s at-home usage and aftercare.
• Creates excellent experience for guests with a charismatic, friendly, and helpful attitude
• Provides frequency recommendations and education to guests on proper aftercare
• Generates new clientele through the referral program ($5 when you refer a friend and they mention you)
• General day-to-day operational tasks for the studio
• Build and maintain relationships with clients, encouraging repeat appointments and referrals.
• Manage bookings and appointments with punctuality and efficiency.
• Collaborate with other salon staff to ensure clients receive the best possible service and leave satisfied with their experience.
• Check out clients and customers with boutique and service items
• Maintain the boutique and Help with local boutique events
• Come up with shopping and salon events to happen quarterly/seasonally.
• Assistant to the owner
• Warmly greet clients and customers, have them wait in the waiting area and notify their service provider of their arrival.
• Book and confirm appointments via phone or email.
• Process transactions and issue receipts
• Offer beverages to clients who are waiting or processing at a hair station
• Welcome walk-ins and answer questions of customers
• Inform clients of deals, discounts and upcoming events.
• Sell products when appropriate
• Manage phone calls and messages
• Update client records (ensure everyone has a card on file)
• Keep track of what is needed in the salon
• Make sure all service providers are working and clocked in, when not working, clocked out.
• Get clients in the door!

Requirements

• Passionate about the beauty industry and social media.
• Have some Social Media Experience
• Outgoing personality, able to work with others and be a team player.
• Positive attitude, professional demeanor, neat and clean appearance.
• Strong work ethic, willing to sell additional products and services.

Job Type: Part-time

Pay: $8.00 - $9.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• What type of experience do you have relating to this job?

Work Location: In person