Scrum Master, Digital

The Digital Scrum Master coordinates and coaches software development teams, leveraging scrum methodologies to orchestrate high-performing, self-organizing teams that deliver high-quality work. This position reports to the Sr. Digital Scrum Master, as a part of a core Digital program team who drive projects that directly contribute to Skechers USA's accelerated business growth.

This role empowers teams to be flexible and fully productive during sprints, which drive a variety of projects serving Skechers’ direct-to-consumer business through e-Commerce and digital product development.

The Digital Scrum Master will:

• Establish and optimize agile processes that align with digital best practices
• Develop effective project plans and effectively manage team tasks to ensure timely delivery
• Serve as a key communicator, bridging the gap between development teams and stakeholders
• Empower and coach cross-functional teams, fostering a culture of collaboration and continuous improvement
• Proactively identify and remove obstacles to maintain project momentum and team productivity

Essential Job Responsibilities

• Manage project scopes, timelines, and sprints using Agile methodologies
• Host retrospective meetings and daily stand-ups
• Ensure high-quality deliverables at the end of each sprint
• Coach teams in Scrum methodology and Agile frameworks, guiding them to higher maturity
• Facilitate effective communication, collaboration, and conflict resolution among team members
• Work with product owners to manage backlogs, prioritize features, and handle new requests
• Manage the intake and resolutions of requests and issues using tools like Jira, Confluence, and Smartsheet
• Partner with production support for timely issue resolution
• Assist product owners in clarifying and prioritizing feature requests on behalf of the developers
• Provide the eCommerce platform team with digital domain expertise and project management support
• Foster a productive environment where team members take ownership of the product
• Collaborate with cross-functional teams including IT, Digital, Creative, Content, Retail, and Marketing
• Adapt to additional responsibilities as needed

Job Requirements

• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Excellent verbal and written communication skills, with strong attention to detail
• Problem-solving and conflict-resolution ability
• Outstanding organizational skills
• Digitally savvy with a focus on consumer outcomes
• Bias for action and efficiency
• Ability to simplify and explain complex topics to business stakeholders
• Ability to effectively communicate with stakeholders at all levels of the organization
• Knowledge of and/or experience with eCommerce components (payments, third-party integrations, content management, product data feeds, APIs, technical documentation (FSD/ISD/TSD), SEO, QA processes, UAT and Agile release management) highly preferred

Education and Experience

• Foundational experience using agile/Atlassian tools (Jira, Trello, Confluence and similar)
• Experience with enterprise eCommerce platforms preferred
• 5+ years in scrum master roles building digital products
• 3+ years experience working in eCommerce projects, ideally in consumer retail
• Scrum, Agile or SAFe education and/or certifications preferred

The salary range for this position is $105,000-$130,000 USD per year.

About Skechers

Skechers (NYSE: SKX), a global, Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.

Equal Employment Opportunity

Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.

Reasonable Accommodation

Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.