Senior Account Manager For Digital Marketing Agency
LOCATION
Remote
QUALIFICATIONS
5+ years of experience in Digital Marketing or Account Management, excellent verbal and written communication skills, knowledge of Google Analytics, strong knowledge of digital products (SEO, Paid Ads, Social Media Management, etc.), and basic knowledge of WordPress.
RESPONSIBILITIES
Serve as the primary contact for clients, build and maintain strong relationships, develop strategies based on client goals, track key account metrics, identify up-sell opportunities, and assist with escalations.
INDUSTRY
Digital Marketing, specifically in Healthcare Marketing (Dental/Orthodontic).
SHORT DESCRIPTION
Join a rapidly expanding digital marketing agency as an Account Manager to drive client success through innovative strategies and effective communication.
Are you a skilled leader in the digital marketing industry seeking a chance to advance and make a difference? Are you driven by outcomes and thrive in a fast-paced setting? If you answered yes, we have an opportunity for you!
Our rapidly expanding digital marketing agency is seeking an innovative senior marketing professional to join our team as an account manager. As a problem solver and effective communicator, you will collaborate closely with our clients and internal team to deliver superior marketing services that meet and exceed client expectations. Creativity, proactivity, and adaptability will be key in this role, as you devise and implement fresh ideas to help our clients thrive.
Most of our clients operate in the same industry, which will make your transition smooth once you master the lingo! Your responsibilities will include serving as the primary point of contact for clients, fostering strong and trusting relationships, developing effective strategies based on client goals and industry best practices, monitoring key metrics, and identifying opportunities for growth and expansion.
The majority of our clients are all in the same industry, which will help make your transition very easy once you get the lingo down!
Responsibilities of an account manager include:
- #1 point of contact for the client, and internal support team.
- Focus on client success, build and maintain solid, trusting relationships for long-term client success.
- Build a strategy with internal teams based on client goals and industry best practices
- Monthly/Quarterly progression calls with client and internal support teams.
- Track and measure key account metrics.
- Identify wins and also up-sell opportunities and collaborate with internal fulfillment and external sales teams to ensure client and agency growth.
- Assist with multiple incoming requests and escalations when needed.
Jump to the front of the line if you have experience working in:
- Healthcare Marketing - Especially Dental/Orthodontic
- An agency environment
- A Medical/Dental Practice
Desired Skills and Education:
- 5+ years of experience in Digital Marketing or Account Management
- Excellent verbal and written communication skills
- Extremely Organized & Detail Oriented
- Knowledge of Google Analytics
- Understanding of local small business marketing
- Ability to manage multiple projects and close attention to detail a must
- Ability to deliver client-focused solutions based on client goals
- Strong Knowledge of digital products (SEO, Paid Ads, Website Management, Social Media Management, Etc.)
- Basic knowledge of Word Press
- Active and proficient on Social Media including Instagram and Facebook.
To be considered, please submit your resume and brief cover letter on why you are the right candidate to join our growing team!
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Marketing: 5 years (Preferred)
Work Location: Remote
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