Senior Assistant Vice President, Care Management Solutions

Company Overview and Culture
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.

About EXL Health
We leverage Human Ingenuity and domain expertise to help clients improve outcomes, optimize revenue and maximize profitability across the healthcare ecosystem. Technology, data and analytics are at the heart of our solutions. We collaborate closely with clients to transform how care is delivered, managed and paid.

EXL Health combines deep domain expertise with analytic insights and technology-enabled services to transform how care is delivered, managed, and paid. Leveraging Human Ingenuity, we collaborate with our clients to solve complex problems and enhance their performance with nimble, scalable solutions. With data on more than 260 million lives, we work with hundreds of organizations across the healthcare ecosystem.
We help payers improve member care quality and network performance, manage population risk, and optimize revenue while decreasing administrative waste and reducing health claim expenditures. We help Pharmacy Benefit Managers (PBMs) manage member drug benefits and reduce drug spending while maintaining quality. We help provider organizations proactively manage risk, improve outcomes, and optimize network performance. We provide Life Sciences companies with enriched data, insights through advanced analytics and data visualization tools to get the right treatment to the right patient at the right time.

EXL is seeking a Senior Assistant Vice President of Care Management Solutions. This position will focus on driving the commercialization our analytic, payment, and digital operation solutions into repeatable solutions for the healthcare market, in a consulting manner, building value in the market with a focus on Utilization Management and Case Management. Our solutions are foundational to optimizing the healthcare spend and enable our clients to:

• Focus spend on services that optimize patient/member experience and outcomes
• Deliver insights and scale for stakeholders
• Optimize productivity of the healthcare workforce
• Clinical subject matter expert (SME) supporting commercialization and implementations

In this role, you will be responsible for supporting the strategy, development, value creation, market leadership, and customer success of our solutions. Primary responsibilities include partnering with VP of Healthcare Market Solutions in maintaining market solution strategy and roadmap, driving solutions from idea to launch. Supporting SME and collaborating with customers, service delivery, technology, sales, marketing, and other parts of the organization to deliver on solution success metrics, including but not limited to revenue growth, profitability and customer satisfaction.

Position Purpose:

• Inform and maintain the solution strategy, partnering with cross-functional stakeholders to ensure execution and meeting of customer requirements
• Be responsible for educating internal teams and customers on solution features
• Actively partner with customers, vendors/partners and internal departments (e.g., customers, sales, marketing, client success, solutioning, services, training, support and other cross-functional teams) to translate problem statements into solutions.
• Work with sales, finance and leadership teams to determine customer solution, pricing and packaging approach.
• Serve as SME for sales enablement activities
• Participate in market research to further clarify solution strengths and gaps to help feed into future solution definitions/strategy, document market landscape, and articulate solution business requirements
• Articulate core value proposition and competitive advantage to the market by working with marketing to build compelling sales and marketing presentations that properly position the products
• For defined strategy, inform and maintain end to end strategic solution roadmap
• Actively work to increase adoption of solution.
• Prepare executive level updates internally and externally

Skills and Qualifications:
Required

• Bachelor’s degree in Nursing
• 10+ years’ experience in Payer solutions and Care Management, including Utilization Management and Care Management
• 5+ years in a managerial leadership role

Preferred

• Exceptional communication and presentation skills with the ability to articulate technical solutions to diverse stakeholders
• Strong appreciation for various delivery models including analytics, software, and platform enabled services models
• Demonstrated ability to work in a multicultural, global environment
• MBA and/or Advanced Degree preferred

Join Us: If you are passionate about leveraging technology to drive innovation in healthcare Payer environments and possess the skills to excel in strategic account management, we invite you to apply.

What We Offer:

• EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.
• From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants.
• You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth.
• We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
• Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.

EEO/Minorities/Females/Vets/Disabilities

To view our total rewards offered click here — > https://www.exlservice.com/us-careers-and-benefits

Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.

Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).

EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.