Senior Associate, Account Management

TerraCycle Overview

TerraCycle is an international leader in innovative sustainability solutions, creating and operating first-of-their-kind platforms in recycling, recycled materials, and reuse.

Operating in 20 countries, including 12 in Europe, TerraCycle works with manufacturers, retailers and end users to implement turnkey recycling programs through a range of public-facing services for hundreds of everyday waste streams that other waste management companies are unable to recycle.

In 2019, TerraCycle introduced Loop - a platform that allows brands, retailers and consumers to move from a disposable to durable supply chain, enabling consumers to responsibly shop for a wide variety of commonly used products in reusable packaging. Since its debut, Loop has developed into the leading global reuse platform and is available in France, the United States and Japan.

TerraCycle and Loop have received hundreds of awards and recognitions and have been highlighted in some of the world's most recognized media outlets, including CNN, Wall St. Journal, Reuters.com, New York Times, Forbes, Time, and thousands of others.

Job Overview

The Senior Associate Account Manager is a highly organized, team-focused, and detail-oriented professional who works with our corporate brand partners (clients) on marketing and program initiatives for TerraCycle’s national recycling programs. Primary responsibilities include supporting a portfolio of TerraCycle’s partners and facilitating internal processes to drive program growth. Responsibilities will include the day-to-day management of client relationships, recycling program management, and account farming for future growth.

Primary Responsibilities

• Support the development and delivery of internal brand strategy for a portfolio of clients
• Draft client-ready materials including program reports, renewal presentations, and proposals
• Support the launch of new recycling programs, account planning and renewal for a portfolio of accounts
• Coordinate with internal teams including Marketing, Design, Business Development, and Operations to ensure the timely execution of marketing, social media, website, PR, and operational deliverables
• Manage and monitor program collections and invoicing
• Maintain and update internal and external reports and trackers
• Lead internal and external interactions
• Manage a small portfolio of basic accounts with limited supervision
• Additional projects and responsibilities as needed to support the business

Desired Qualifications

• Bachelor’s degree (or equivalent experience) in business, marketing, communications, sustainability, or related field
• 2-3 years of professional experience
• Exceptional verbal and written communication skills
• Outstanding organizational and time management skills
• Previous client management, brand marketing or agency experience a strong plus
• Strong strategic and creative problem-solving skills
• Agile mindset, flexible and easily adaptable to new challenges
• Ability to juggle multiple responsibilities in a dynamic, rapidly evolving work environment
• Comfortable working as a member of a team as well as pursuing projects independently
• Thrives in high-pressure situations while working through complex projects

Compensation

• Medical, Dental, Vision, Life, AD&D insurance available after 30 days
• 401(k) plan with company match available after 30 days
• Employee Assistance Program
• 22 PTO + 2 VTO + 9 paid holidays per year
• Hybrid work schedule
• Year-round Flex Fridays
• Catered vegetarian lunch available in the office M-F
• Casual dress office environment

TerraCycle requires all employees to provide proof that they have been fully vaccinated against the COVID-19 virus, or have a valid religious or medical reason for being exempt.

TerraCycle is an Equal Opportunity Employer and is committed to Diversity, Equality and Inclusion.

Note: International candidates must be eligible to work in their country of employment. At this time TerraCycle does not provide for visa sponsorships.

Job description is not all inclusive. TerraCycle reserves the right to amend this job description at any time.