Senior Associate Director, Global Medical Affairs Capability Owner - Non-Trial Activities (Nta)

Do you have a knack for strategic planning and global operations management? Do you thrive in dynamic, cross-functional environments and have a passion for making a difference in the healthcare landscape?

As the Global Capability Owner (GCO) for Non-Trial Activities (NTAs), you will play a pivotal role in shaping the future of our capabilities in customer engagement and data collection in Human Pharma, including, but not limited to, Market Research and Patient Support Programs (PSPs). You will have the opportunity to define the global vision and strategy, lead the implementation of the capability roadmap, and manage global operations across our HP Regions/Corporate Functions.

NTAs refer to activities involving structured data collection from external public sources such as Healthcare Professionals, patients, and customers. These activities, which include individual patient information, are related to the use of Boehringer Ingelheim medicinal products in its approved indication(s). They are non-scientific (e.g. clinical trials), non-interventional (non-drug intervention), and involve customer contact through inbound communication.

Boehringer initiates and manages these activities, which include Disease Management Programs, Disease Awareness Campaigns, Patient Adherence Programs, Market Research activities, non-clinical patient information collection, surveys, and data collection through apps and digital devices. In this role, you will be taking care of Medicine and non-medicine performing Medicine GxP / regulatory activities at a global level, collaborating with a variety of internal and external stakeholders, such as Medical Affairs, Marketing, Patient Safety & Pharmacovigilance, Market Access, Commercial Ops, HEOR and others.

In this role, you will work closely with other capability owners to ensure end-to-end alignment of capabilities and promote the adoption of best practices across teams. You will be part of Global Medical Affairs, Medical Affairs Excellence, Pillar Regulated Medical Affairs Activities at Corporate Level, where your contributions will directly impact our ability to serve customers better in the ever-evolving healthcare landscape.

Duties & Responsibilities

• Imagine being the architect of our cross-functional vision and strategy, where you will define the standards and performance metrics that will shape our capability's future.
• Picture yourself evaluating our current capability performance and crafting a strategic roadmap that will bring our vision to life and create tangible business value.
• Envision making significant strides on key milestones, enhancing processes, tools/platforms, training, data, and platform integrations that will drive our capability forward.
• Think of yourself as the guardian of our core business processes, defining, documenting, and maintaining them to ensure global alignment across our capability.
• Visualize collaborating with our IT capability owner, evaluating and implementing features/changes to the required tools/platforms, and orchestrating platform integrations based on the strategic roadmap.
• Consider the impact of always acting within global governance standards, facilitating compliance to pharmaceutical standards/ethics/rules through your decisions, and being a beacon of integrity in our organization.

Requirements

• Minimum of a Bachelor's degree required; MBA or advanced degree preferred.
• Minimum 10 years of experience in global capability management and/or capability user roles within either in pharma or other regulated industry
• Demonstrated ability to define business process, standards/metrics, implement technical tools/solutions, design training curriculum, manage data, all while ensuring customer, business and user requirements are achieved, compliance is assured, and risks are managed/mitigated.
• Strong leadership skills.
• Ability to successfully lead and coach global cross-functional teams, influence and collaborate with peers and cross-functional partners, drive global alignments, and achieve meaningful outcomes including creating business impact through others
• Ability to work on multiple projects simultaneously and manage competing priorities.
• Ability to work with agile mindset/methods/tools.
• Ability to manage relationships with internal stakeholders and external vendors to develop assets.
• Specific accreditations/certifications may be required depending on the capability assigned.

Compensation