Senior Director, Cloud Program Director

Full Time • Conway, AR, United States of America

177,108 - 224,258 (Yearly) Added 2 weeks, 1 day ago

Summary

LOCATION

Remote, continental US (preferably in Texas or Arkansas)

QUALIFICATIONS

Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, or a related technical field; 12+ years of experience in program management or management consulting; proven track record in digital transformation for marketing; experience with Agile and DevOps methodologies.

RESPONSIBILITIES

Lead cloud modernization projects, define governance for solution delivery, manage risks and issues, collaborate with stakeholders, mentor project teams, and ensure alignment with client objectives.

INDUSTRY

Marketing Solutions and Cloud Services

SHORT DESCRIPTION

Join Acxiom to lead the transformation of marketing solutions on cloud platforms, managing large-scale projects and ensuring successful delivery to clients while enhancing operational capabilities.

You will accelerate Acxiom’s transformation to deliver marketing solutions on industry-leading cloud platforms such as AWS, Google, Snowflake, and Databricks. You will be part of multidisciplinary teams comprising of architects, engineers, developers, and analysts to design and develop data, analytics, and AI solutions. Operating in a client-facing role, you will lead the programs to modernize Acxiom’s solutions and migrate them to the cloud. You will play a critical role in the end-to-end lifecycle of the initiative, from high-level vision to full-scale turnkey delivery of the solution to the clients. This high-impact leadership role requires a blend of strategic vision, technical expertise, and operational acumen to drive business results and foster client success.

Responsibilities

Lead the program management of multi-functional, large-scale cloud modernization projects, covering program planning, solution delivery, tracking and reporting, and risk and mitigation planning.
Define and implement the overall governance model for solution delivery and establish a cadence to manage and track the ongoing delivery.
Identify, assess and manage the risks, issues, and actions and regularly track them to meet the expected outcomes and timelines, building mitigation plans as the program evolves.
Collaborate with cross-functional stakeholders both internal and external to track and manage solution delivery.
Serve as an escalation point for day-to-day program management issue resolution and risk management to both internal and external stakeholders.

Ensure a clear understanding of client objectives, timelines, and budgets, aligning program deliverables with their strategic goals.
Scale global operations effectively, with a particular focus on enhancing offshore capabilities and processes.
Consult with architects and engineers on project planning and future state enhancements/road mapping.
Engage directly in resolving client issues, ensuring a hands-on approach to maintain client satisfaction and trust.
Mentor project managers and team members, fostering the development of technical expertise, communication proficiency, and interpersonal skills.
Build and nurture strong working relationships with internal and external stakeholders, driving collaboration to achieve program objectives.

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, or a related technical field is required
12+ years of experience in program management, client services or management consulting
Proven track record of delivering marketing-related digital transformation projects to customers (e.g., cloud migrations for marketing databases, customer data platforms, and analytics)
Experience leading cross-functional, geographically dispersed teams and customer bases and collaborating with third-party systems integrators to deliver high-quality solutions
Demonstrated experience in strong quantitative assessment, decision-making, and prioritization skills
High-level knowledge of the broader Cloud marketplace and the differentiators of various cloud offerings, esp. Snowflake and/or Databricks
Ability to quickly adapt to new and emerging technologies, methodologies, and solutions in the Cloud and IT technology space

Extensive experience of Agile and DevOps culture within multidisciplinary teams

Prior experience in delivering near real-time, event-driven data applications

Ability to grasp the big picture and develop a roadmap for operationalization

Skilled at moderating and driving strategic discussions toward practical, impactful outcomes and roadmaps
Strong communication skills with the ability to convey complex concepts effectively to both technical and non-technical audiences

Location

Remote, continental US (preferably in Texas or Arkansas)

Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Conway

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice

here

Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact

recruit@acxiom.com

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