Senior Director, Product Management

Description

Why Norstella? Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making.

MMIT, a Norstella company, is focused on solving the “what and why” of market access, and has been a trusted, go-to-market partner to more than 1,300 biopharma and payer customers for nearly three decades. MMIT believes that patients who need life-saving treatments should not face delays because accessing drugs can be confusing. MMIT’s expert teams of clinicians, data specialists and market researchers provide clarity and confidence so that our clients can make better decisions.

The product leader in this role will be responsible for understanding the MMIT product portfolio (both current capabilities and future product roadmaps) and key portfolio dependencies to inform SaaS offerings, product- market fit, and new product development. This role is extremely critical to the growth of the strategy and the business and as a result, has key dependencies across the organization to be able to collaborate with leadership and stakeholders across multiple functional units within the business.

To succeed in this role, we are looking for a leader that can:

• Identify the top use-cases and business goals for product offerings in the marketplace through a deep understanding of customer needs, pain points, and preferences utilizing market investigation techniques. These may include but not limited to market research, customer interviews, and data analysis.
• • Utilize this insight to inform product strategy and prioritize features that deliver maximum value to customers through a comprehensive product roadmap.
• Develop comprehensive Go-to-Market (GTM) models and strategies for new product launches, considering market dynamics, competitive landscape, customer segmentation, pricing strategies, and distribution channels.
• Identify opportunities for business alignment by client type and market-defined use cases to advise on pre-sales activities such as solution enablement, thought leadership, and go-to-market messaging.
• Conduct thorough market analysis and sizing exercises to identify product opportunities, assess market potential, and inform strategic decision-making.
• Excel at communicating across a broad set of cross-functional stakeholders.
• Effectively partner with external organizations including clients and vendors to develop meaningful and revenue generating offerings about trends in market access dynamics across payers, geographies, indications, drugs, etc.
• Demonstrate a strong understanding of the healthcare industry landscape, including regulatory requirements, reimbursement models, healthcare IT infrastructure, payer marketing, drug development lifecycle, drug launch processes, and emerging trends such as value-based care and population health management.
• Drive the end-to-end product lifecycle from ideation to launch to optimization, following agile methodologies and best practices. Define product requirements, create user stories, prioritize backlog, and coordinate cross-functional teams to deliver high-quality products on time and within budget.

Qualifications

• Proven experience building and managing partnerships with adjacent firms to accelerate business growth and expand into new market opportunities. Demonstrated ability to leverage partnerships for strategic advantage.
• Skilled in working with partners, vendors, or contractors to fill business capability gaps. Ability to identify needs and strategically engage vendors to enhance product growth and trajectory.
• Customer-centric approach, with a deep understanding of customer workflow needs. Ability to deliver integrated solutions within customers’ existing environments, minimizing the need for additional software vetting and deployment by IT and security teams.
• Experience with CRM platforms, particularly Veeva CRM or Salesforce, is preferred. Ability to leverage CRM tools to enhance product reach and customer engagement.
• Strong cross-functional collaboration skills, with an ability to identify and capitalize on product line opportunities as well as broader business synergies that drive company-wide impact.
• Project management expertise, including phased delivery ("chunking") strategies to meet client needs and manage deployments aligned with in-person sales cycles and change management requirements.
• Experience leading a high-growth product line and a portfolio with a growth-driven mindset
• Ability to flex from a “Rolling your sleeves” leader to driving portfolio strategy on an ongoing basis
• Demonstrated ability to drive Market enablement through partner and M&A frameworks
• Familiarity with agile software development practices
• Excellent written and spoken communication skills, including ability to present technical concepts to lay audiences, write analysis plans for projects, contribute to proposals / grant applications, pitch ideas effectively and persuasively to clients / internal stakeholders, etc.
• Demonstrated ability to work both collaboratively to solve complex problems and individually to research/advance areas of interest and exploration

Preferred candidates may also have

• Experience supporting or launching Data and Analytics or SaaS-based enterprise product.
• Technical competency in microservice API frameworks for scalable, solution-oriented development.
• Curiosity and proficiency in emerging AI technologies, with a focus on identifying and implementing AI innovations that enhance product offerings and align with business objectives.
• Experience in managed markets and pharma market access ecosystem.

The expected base salary for this position ranges from $210,000 to $ 220,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people's differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individuals' abilities, skills, performance and behavior and our business requirements. Norstella operates a zero-tolerance policy against any form of discrimination, abuse or harassment.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, were just as excited about you.