Senior National And Strategic Accounts Manager - Remote

Job Description

At Seabourn, we are passionate about travel. We believe that traveling for pleasure has a redemptive power that enriches people’s lives. And we believe that people should travel well. Seabourn pioneered small-ship, ultra-luxury cruising, and continues to represent the pinnacle of that unique style of travel.

We’re looking for an amazing Sales Administration professional to fill this role. You’ll be responsible for revenue generation, sales planning, and directing a select portfolio of National and/or Strategic Accounts as it relates to Seabourn focused sales and marketing efforts. This position will implement sales and marketing programs to attain sales and revenue objectives focused on the mutual growth of the business partnership between the select accounts and Seabourn. Additionally, this position will be responsible for analyzing actions taken to determine success and increased penetration of these potential markets.

Here’s a summary of what Seabourn is looking for in its Sr. Manager, National & Strategic Accounts. Is this you?

Responsibilities

• Develop and maintain a focused, ongoing communication program with all assigned Seabourn National Accounts consisting of regular virtual, in-person visits, frequent telephone contact and written progress reports with a mutually agreed upon cadence to sustain the partnership and ensure achievement of annual revenue goals.
• Oversee the development and implementation of individualized National/Strategic Account marketing plans including maintaining current content within account websites, social channels and any other avenues through which the accounts engage in mutual marketing/sales programs.
• Collaborate with Product Marketing on marketing plans, specifically to launch amenity dates to coincide with product deployment launch.
• Develop and implement comprehensive product and sales training programs for use with National/Strategic Account activations to include engagement with the field accounts affiliated with each of the National/Strategic accounts.
• Develop and propose select marketing and sales initiatives designed to assist National/Strategic Accounts in attaining their revenue goals.
• Coordinate with the Manager of sales planning and analysis to oversee the production of accurate and detailed weekly National Accounts progress reports for distribution to and review by senior management.
• Participate in key National/Strategic Account events including account regional meetings, product training and conferences.
• Engage assigned national accounts at a high level to drive results throughout network. In collaboration with consortia leadership, identify high potential, luxury accounts and partner with field sales to grow production.

Requirements

• Bachelor’s degree in business, communication and marketing
• At least seven years related experience selling and collaborating with trade/travel advisor accounts.
• At least five years in account management of strategic and/or National Accounts.
• Strong record of sales and account retention.
• Demonstrative success in developing and maintaining professional contacts.
• Possess effective interpersonal skills with the ability to relate to all levels of management and employees.
• Excellent communication skills, both written and verbal and an ability to persuade an audience.
• Ability to market and sell the company’s value proposition and product differentiators.
• Strong demonstrated use of Microsoft products.
• Experience managing a CRM system.
• Experience with cruise/travel reservations systems.
• Ability to effectively utilize virtual communication software tools.
• Background in the field of travel preferably cruise travel.
• Ability to organize and execute multi-faceted sales events with a keen understanding of organization and logistics required to ensure a successful outcome.
• Demonstrate experience in successfully managing account portfolios in sales related positions by recognizing growth and milestone achievements.
• Exemplifies people management skills through collaboration with field sales partners.
• Ability to work well and maintain professional composure while under stress and pressure.
• Ability to travel 25-50%
• Possess a strong drive and high energy to reach specified sales and service goals
• Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

This position can be 100% fully remote, US Only, reporting to our Seattle office. (please note that Seabourn is not setup to hire anyone in the following states: AR, CT, DE, HI, IA, KY, LA, ME, MI, MT, MS, ND, NE, NH, OK, SD, VT, WV, WI, WY).

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives
• Base Salary Range: $94,100 to $127,000. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture…Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate vision Statement and our Core Values at: https://www.seabourn.com/en_US/our-company/mission-values.html

Seabourn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Seabourn will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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