Sr. Product Manager – AutoMist

Automated solutions from Restaurant Technologies (RT) put customers in control of optimizing their commercial kitchen operations. Reporting to the head of Product Innovation, the Sr. Product Manager & P&L Owner – AutoMist will set the vision and purpose for a rapidly growing business that enhances the safety and efficiency of commercial kitchens by automating kitchen exhaust hood & flue cleaning.

This role will work closely with customers to understand unmet market needs and identify growth opportunities that will add to the over 45,000 restaurants already utilizing RT’s products and services. This role will have P&L ownership for a >$20M business with a track record of exponential growth and an opportunity for disruptive new feature launches.

Travel: Willingness to travel domestically – up to 25% of the time

Location: Minnesota (must live within 90 miles of Mendota Heights, MN)

Responsibilities:

• Accountable for AutoMist P&L – top line growth and achievement of EBITDA targets
• Maintain a customer-in approach and deep understanding of market dynamics including competitive landscape, macro trends, competitor and supplier offerings, and customer needs
• Use external customer needs as inspiration for setting priorities across all functional groups in the business
• Hold accountable and indirectly influence cross functional groups to achieve targets
• Manage future Product Management direct report(s) responsible for product strategy, roadmaps, business case development, forecasting, product requirements, cost targets and product launches
• Work collaboratively with Strategic Pricing and Sales to develop winning strategies that drive existing customer account penetration, attract new business, and maximize profitable growth
• Partner with Marketing to define branding architecture and launch plans for new product extensions
• Work closely with Engineering to drive innovation that addresses customer pain points, creates competitive advantages, and improves profitability
• Working with Operations - establish consistent success criteria for install, service, and customer communication across all depots
• Explore new opportunities to partner with OEMs and sales channel partners to expand our customer reach and accelerate growth
• Provide Product Line updates to organization that deliver clarity & gain alignment
• Provide P&L insights that are included in monthly and quarterly financial updates
• Approve AutoMist-related pricing proposals

Requirements:

• Customer-in approach to setting and achieving business objectives
• Experience driving an early lifecycle product line to hit financial targets while improving customer satisfaction
• Strong financial acumen
• Cross-functional leadership – indirectly influence stakeholders across multiple functions and locations
• Strategic mindset with a focus on execution and delivery of results
• Experience compiling customer requirements, developing new or improved products/services, and successfully introducing into marketplace
• Experience with a stage gate product development process that incorporates both waterfall and agile methodologies
• Specific experience defining requirements for and launching a digital customer portal – providing customers with service, billing, and operational data/features
• Ability to analyze data and recommend action based on the information
• Strong communication and presentation skills
• Bachelor's degree in business administration, finance, marketing or engineering
• 8+ years professional experience

Preferred:

• MBA Preferred
• Customer account management experience preferred

Inclusive Employer
At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we’re proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”

If you need assistance or an accommodation due to a disability, please contact us by email at RTCareers@rti-inc.com or call 1-888-796-4997.

Culture & Benefits

Our employees are the foundation of our success and we take care of them! Our comprehensive benefits include professional development, competitive health care coverage, incentives and a healthy work and life balance. We’ve cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We’ve earned recognition as a “Best Place to Work,” by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota’s Fastest Growing Companies list. In addition, we’ve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner.

Who We Are

Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.