QAS Management logo QAS Management

Service Center Manager

Full Time Charlotte, NC, United States of America
47,208 - 59,776 (Yearly) Added 2 weeks, 5 days ago
Summary

LOCATION

Valvoline Instant Oil Change (VIOC) service center, specific location not mentioned.

QUALIFICATIONS

High school diploma or GED; 1-3 months of related experience or training; effective communication skills; knowledge of cash management and safety policies.

RESPONSIBILITIES

Manage service center operations to ensure profitability, comply with regulations, mentor staff, maintain a clean environment, conduct training, oversee scheduling and inventory, perform vehicle inspections, and adhere to company policies.

INDUSTRY

Automotive Services

SHORT DESCRIPTION

As Service Center Manager at VIOC, you will oversee daily operations, ensure compliance, drive team success, and maintain high-quality service in a fast-paced automotive service environment.

Quality Automotive Services, a Valvoline Instant Oil Change (VIOC) franchisee, offers opportunities for growth in a fast-paced environment. Discover how you can contribute to our success! Apply today!

Job Overview:

As the Service Center Manager at Valvoline Instant Oil Change (VIOC), you will play a pivotal role in the efficient management and operation of one of our nationwide service centers. This position requires a dynamic leader committed to overseeing daily operations, ensuring profitability, and driving team success. You will be responsible for managing the operational and financial aspects of the service center, fostering a collaborative work environment, and maintaining the highest standards of service and compliance.

Key Responsibilities:

Core duties and responsibilities include the following. Other duties may be assigned.

Running a successful service center overall according to costs and profits

Understanding and adhering to both State and Federal laws to ensure compliance with corporate Human Resource, Legal, and Environmental compliance

Mentoring your team of employees to foster a collaborative work environment

Maintaining a clean workspace that invites customers and provides comfort for them to return

Developing local marketing programs to increase service center awareness

Conduct training sessions (utilizing the Super Pro Training System) for service center employees and technicians

Scheduling staff, ordering service center inventory, and managing day-to-day obstacles

Ensuring employees adhere to VIOC policies and procedures

Follow company policies and procedures as outlined in the Standard Operating

Core duties and responsibilities include the following. Other duties may be assigned.

Perform vehicle inspections in required states. Safety or Emissions

Inspect and test new vehicles for damage and record findings so that necessary repairs can be made.

Test electronic computer components in automobiles to ensure proper operation. Tune automobile engines to ensure proper and efficient functioning

Install or repair air conditioners and service components, such as compressors, condensers, and controls.

Repair, replace, or adjust defective fuel filters.

Check air pressure in vehicle tires; and levels of fuel, motor oil, transmission, radiator, battery, and other fluids; and add air, oil, water, or other fluids, as required.

Rotate, test, and repair or replace tires

Other tasks as assigned by the Company.


Knowledge, Skills, and Abilities Required:

Effective interpersonal, oral, and written communication skills

Knowledge of cash, facility, and safety control policies and practices

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Work Environment:

This role involves working in a shop environment where employees are required to stand for extended periods, climb stairs, and occasionally lift up to 50 pounds. The job requires mobility to crouch, bend, twist, and work with hands above the head. Employees should be comfortable working in a non-climate-controlled setting, with occasional exposure to fumes and loud noises. Flexibility for open scheduling is also required.

Why Youll Love Working With Us:

  • Hands-On Learning: Gain valuable experience and training in automotive service with paid training that ensures youre equipped with the skills you need to thrive and advance within our company.

  • Career Growth:Were committed to fostering your professional development. With clear pathways for advancement, we support your ambitions and help you achieve your career goals.

  • Bonus Opportunities:Your dedication is rewarded with performance-based bonuses, recognizing and celebrating your contributions to our collective success.

  • Comprehensive Benefits Package:We care about your overall well-being and offer a robust benefits package including:

    • Medical, Dental, and Vision Insurance

    • Basic and Optional Life Insurance and AD&D Coverage

    • Voluntary Short-Term Disability Coverage

    • Voluntary Accident Plan

    • 401(k) Savings Plan

    • Employee Assistance Program (EAP)

    • Employee Discount

We look forward to seeing the contributions you'll bring to our team and our continued success.

Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


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