Social Community Manager

Our client, a global fintech company, is looking for a Social Community Manager. As a social community manager, you will own our Clients' voices on social media, embodying who they are as an online brand. You are the person behind the keyboard at all times — the number one hype person for local businesses. You understand how to get our client online communities talking when it’s quiet and how to engage when it makes sense. You have an eye for reactive moments and building mainstays for community engagement, like roll calls on Threads or regular Instagram Story Q&As. You know when to tap into a trend and when it doesn’t make sense for our client. You champion a business in any virtual room (or Thread or Tweet). Above all, our followers should feel like this when interacting with our client: “I wish I liked anything as much as they like business."

This is a remote 3-month contract. The hourly rate is $99.47 per hour plus paid holidays through Talent Table. You must be located in the USA. No H1Bs or c2c.

You Will:

• Build and manage communities on Instagram, TikTok, Threads, Twitter/X, and other emerging channels.
• Source and engage with our client sellers to help the Social team tell powerful stories across all priority channels.
• Develop a flexible content calendar and posting cadence, working in partnership with cross-functional partners to identify relevant opportunities for engagement.
• Be the first line of defense for SEVs or outages.
• Work with the Customer Support team to monitor issues and customer communication.
• Monitor creative trends and culturally relevant moments to stay reactive and agile as our clients brand on social media.
• Think outside the box and contribute ideas — what are we not doing that we should be?

Skills:

• A reactive, agile sense of how to build of-the-moment, on-the-fly content.
• Experience in managing social channels and developing digital content for a brand.
• A proven track record of building communities online.
• A solutions-oriented mindset to any and all challenges.
• The organization skills and self-sufficiency of a whole team — if you’re presented with a problem, build a plan to solve it, and see that through end-to-end.
• Laser-focused attention to detail, down to the last character, image crop, and line break.
• Ability to build low-lift assets within Figma or other design frameworks.
• 2+ years of relevant experience