Sr. Business Analyst, Business Travel Growth And Marketing, Premium Products
LOCATION
McLean, Virginia, United States (Capital One Center 1)
QUALIFICATIONS
Bachelor’s degree in a quantitative field, at least 1 year of analysis experience, and proficiency in SQL querying. Preferred candidates will have a Master’s degree, 2+ years of business analysis, and market research experience.
RESPONSIBILITIES
Support marketing efforts for travel platform growth, perform financial modeling, develop test plans, explore solutions across teams, and enhance product quality and profitability.
INDUSTRY
Financial Services and Business Travel
SHORT DESCRIPTION
Join Capital One's Business Travel team as a Senior Business Analyst, focusing on growth and marketing strategies to transform business travel experiences for customers through data-driven insights and cross-functional collaboration.
This is your opportunity to join the fast-growing Capital One Business Travel team, as we seek to transform the way business customers book and manage travel. Our mission is to grow and develop our product into an industry leading business travel platform that delivers unique, differentiated benefits to our millions of customers while also powering the headline marketable benefits of our credit card products.
This role will be focused on Capital One Business Travel’s growth and marketing strategy. You will work with a cross-functional team to deeply understand our target users’ needs, define a new product value proposition based on those needs, develop strong, competitive marketing claims, and establish headline benefits that will drive meaningful growth for our business. You will leverage a combination of user research, feedback, and data analysis to power these recommendations, balancing customer desirability and business growth.
To be successful in the role, you will need to be a well-rounded 'business athlete’ — a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the competitive landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business.
Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and travel innovation.
Key Responsibilities:
Product marketing: Support marketing efforts for our travel platform, and help develop strategic intent for our travel growth initiatives. Help build targeted insights to inform the design and development of new travel experiences, and deliver on new go to market strategies
Testing and monitoring: Perform financial modeling and analytics to assist with new marketing offers and pricing strategies for various travel products. Develop problem statements, frameworks, hypotheses, test plans (i.e., A/B marketing tests), and analyses. Explore solutions, scope operational feasibility, lead implementation efforts, and develop performance monitoring plans
Cross-functional partnership: Work closely with colleagues across Capital One including: Design, Product, Tech, Marketing, Risk, Legal, Compliance, Fraud, and others to drive improvement in product quality, booking volume, customer service, and financial profitability
We’re looking for someone with:
Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analysis
Results orientation: Displays an intense focus on achieving both short and long term goals. You should be able to drive and execute an agenda in an uncertain and fluid environment, be a tenacious decision maker, and bring a healthy, aggressive, yet responsible approach to business
Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
A successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Basic Qualifications:
Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
At least 1 year of experience in analysis
At least 1 year of experience in SQL querying
Preferred Qualifications:
Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
2+ years of experience in SQL querying
2+ years of experience in business analysis
1+ years of experience in market research
1+ years of experience in consulting
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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