Sr. National Account Manager, Amazon
LOCATION
St. Louis, Missouri (Remote Work Available)
QUALIFICATIONS
Bachelor's degree in Economics, Business, or related field; MBA preferred. 7-10 years of experience in eCommerce, particularly in sales within a consumer packaged goods company, with prior Amazon experience required.
RESPONSIBILITIES
Lead the Amazon US business, develop annual sales strategies, drive profitable growth, manage P&L, oversee customer relationship management, execute marketing activation, and conduct data analysis for operational performance.
INDUSTRY
Consumer Products / Home & Garden
SHORT DESCRIPTION
The Senior National Account Manager will enhance the Amazon US business by implementing innovative e-commerce strategies and driving sustainable growth through data-driven decisions in the Home & Garden market.
The Home & Garden business unit of Spectrum Brands is based in St. Louis, Missouri with distribution, manufacturing and sales offices throughout the US and globe. We are a leading supplier of consumer products nationally for the home, lawn and garden, insect and weed control markets. We deliver groundbreaking products of exceptional value and top-notch quality to consumers with our well-recognized brands including Spectracide®, Hot Shot®, Cutter®, Repel®, Black Flag®, Garden Safe®, EcoLogic® and Liquid Fence®.
Job Summary
The Senior National Account Manager, Global Home Care is responsible for leading the Amazon US business and scaling to new heights. This leader will have a strong command of e-commerce and will collaborate, influence and proactively build and execute the long-term Pure Play strategy delivering year over year profitable growth. This role ensures long-term and sustainable Pure Play growth through applying data driven decisions that deliver foundational excellence, innovative thought leadership, and scalable process to deliver profitable growth. The Senior NAM will own the P&L and guide all decisions that contribute to customer relationship management, annual negotiations (AVN), assortment/promo optimization, media, and operational performance to deliver cost savings and efficiencies. This leadership role will proactively collaborate with cross functional colleagues, inclusive of Brand Marketing, Media, DCX, Operations, and Sales Finance to deliver our long-term commitments to consumers, customers, and shareholders.
Primary Duties & Responsibilities
Strategic (50%)
- Develop and execute the annual sales strategy for Amazon:
- Own the ecommerce short and long-term strategies, to accelerate and scale profitable growth.
- Create “Think Big” opportunities with Amazon:
- Identify consumer-centric opportunities that can be addressed through innovation and collaboration with Amazon.
- Serve as the SME and facilitator of NPD with brand marketing to aid in the development of packing configuration, 360 launch plans and execution timelines.
- Influence total Global Home Care Omni-channel strategy:
- This dynamic role will recommend enhancements to existing plans/processes as well as develop nascent strategies to grow total market segment share.
- In collaboration with the media team and brands, build a search and DSP media budget considering our brands, key SKUs, NPD and competitive nature of the industry to deliver incremental return on ad spend and other brand KPIs.
Tactical (50%)
- Maintain the Omni-channel foundation:
- Implement and re-invent the ecommerce pillars with Amazon to drive foundational excellence across Global Home Care.
- Responsible to lead and execute a forecast that maximizes accuracy and mitigates risk.
- awareness to suppression, any risks/constraints to build and refine on an ongoing basis.
- Identify assortment & packaging opportunities and marketing gaps with Global Home Care:
- Analyze the current selection opportunities, including B2B, bundles, and product innovation to drive incremental growth in the category; bridge marketing need with GHC capabilities.
- Communicate the Amazon results:
- Provide weekly, monthly, quarterly, and annual updates; this includes tracking for Amazon sales and ecommerce pillars metrics as well as “Think Big” strategic project updates. Research and publish the weekly business report to Comm Ops team and publish weekly recap for CEO.
- Share best practices across customer teams:
- Collaborate with internal teams to leverage best practices and economies of scale.
- Assist in developing consumer insights:
- Integrate with brand/marketing teams to aggregate consumer and retailer insights to develop new insights into shopping behavior and product development.
- Collaborate and work cross-functionally to build and execute a comprehensive marketing activation calendar inclusive of executing predictive and post analytics for promotions.
Education and Experience Profile
- BS/BA required in Economics, Business, or equivalent. MBA preferred.
- 7-10 years’ experience in ecommerce, preferably sales at leading consumer packaged goods company. Prior Amazon experience is a required.
- 7-10 years’ experience in working with a high performing team required.
- Prior experience with Advanced Process/Data Analysis, Amazon’s Vendor Central required.
- The ability to quickly learn a varied set of tools (including content health scoring, keyword optimization, and 3rd party/retailer platforms) is required.
- Prior experience with data analysis, senior level presentation, ambiguity management, and account/vendor management is required.
Required Skills
- Superior written and oral communication skills.
- Strong data analytics skills leading to solid business recommendations.
- Consumer-centric vision.
- Relentless commitment to high standards.
- Detail and process oriented.
- Innovative thought leadership.
Work Environment
Working conditions are normal for a remote-office environment.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job/classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Spectrum Brands is an Equal Employment Opportunity/Affirmative Action employer.
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Job Reference: US19378
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