Auro Pharmacies, Inc., doing business as Central Drugs Compounding Pharmacy

Staff Pharmacist

Full Time • Fullerton, CA, United States of America

60 - 65 (Hourly) Added 2 weeks, 2 days ago

Summary

LOCATION

Fullerton, California

QUALIFICATIONS

Doctor of Pharmacy Degree, current California Board of Pharmacy Pharmacist License, and a minimum of two years of pharmacy experience required. Strong knowledge of pharmaceutical practices and proficiency in laboratory equipment management.

RESPONSIBILITIES

Ensure customer satisfaction, manage compounding quality, supervise pharmacy staff, maintain inventory, meet pharmacy targets, and uphold compliance with safety and regulatory standards.

INDUSTRY

Pharmaceutical Retail and Compounding

SHORT DESCRIPTION

The Non-Sterile Compounding/Retail Pharmacist at Auro Pharmacies is responsible for delivering high-quality customer service, managing compounding operations, supervising pharmacy technicians, and ensuring compliance with industry standards to meet customer needs effectively.

Auro Pharmacies, Inc., dba Central Drugs

Job Title: Pharmacist, Non-Sterile Compounding/Retail Pharmacist

Fullerton

Reports to: Pharmacist In Charge

FLSA Status: Non-Exempt

Work Status: Full-Time

Pay: $60 - $65

Role: Individual Contributor

Job Descriptive Summary

The most valued and successful Auro Pharmacies, Inc., doing business as Central Drugs Non-Sterile Compounding/Retail Pharmacist is passionate about Customer Service. They are self-motivated, forward-thinking, and quick on their feet. They will be able to successfully plan, manage their time, and optimize the Customer experience. This includes, but is not limited to, and may slightly change based upon location, being responsible for ensuring that all compounding ingredients meet quality, identity and purity expectations, that compounded products processed are of acceptable strength, quality, purity, have appropriate packaging and labeling, are prepared in accordance with good compounding practices governed by United States Pharmacopeia (USP), Good Laboratory Practices (GLPs), and Good Manufacturing Practices (GMPs), and produced on-time to meet key deliverable goals and deadlines; training and supervising Non-Sterile Lab Pharmacy Technicians ("Techs") regarding compliance with all required procedures and standards, and ensuring that compounding conditions are adequate for preventing errors and effectively, efficiently, consistently producing quality products, which allows the Auro Team to continually ensure one-hundred percent (100%) Customer satisfaction.

This position is responsible for the overall success of the pharmacy including timely turnaround time in the lab, reaching OTC and prescription targets, managing expenses and inventory levels, motivating and helping staff reach their peak performance levels, creating a positive impression with customers that reinforces the pharmacy brand; ensuring accuracy when filling prescriptions.

Supervision

This position supervises clerks, Intern Pharmacists, retail and compounding technicians.

Key Performance Indicators (KPIs)

Customer Service

Ensures one-hundred percent (100%) Customer satisfaction by maintaining a professional, friendly, approachable work environment;

Possesses strong knowledge of compounding preparations and techniques including ability to understand and complete math calculations for making topical gels, creams, capsules, ointments, supplements and solutions using lab training logs with one-hundred percent (100%) status or significant progression based upon weekly reports;

Proven ability to manage, and train Team Members on, the accurate, proficient, safe use of all laboratory equipment;

Effectively and efficiently manages chemical inventory including, but not limited to, the location of medications in the pharmacy and stock of inventory (creams, capsules, ointments, supplements, solutions) and familiarity with all chemicals;

Ensures proper management of hazardous chemicals including, but not limited to, knowledge of hazardous chemicals, handling and storage of chemicals including Safety Data Sheets (SDS), and proper use of Personal Protective Equipment (PPE);

Active participation in regular yet focused and streamlined meetings with Pharmacist In Charge and senior leadership to provide updated reports on schedule and what is happening in the pharmacy as required;

Supervises and provides training and development for new and existing Team Members including regular feedback, training, increasing competency and skill and ensuring that they are consistently focused on proficiently building non-sterile compounds for Customers and demonstrating the Company culture of a pleasant and enjoyable place to work;

Proven ability to maintain successful day-to-day operations within the Pharmacy area and with the entire Team; always acts as a fully present, engaged, and Teamwork excellence role model;

Checks and helps manage profitability of products;

Focus on marketing efforts to grow business

Stays current in skill set and completes at least fifteen (15) hours of training every year;

Ensures consistently productive and proactive workflow, promptly handling inbound/outbound request, oversees inventory management, strives to maintain positive business relationships, strictly follows safety and privacy guidelines;

Consistently maintains a professional appearance and attitude;

Reliably demonstrates proficient knowledge of Non-Sterile lab daily routines and record keeping in a Good Laboratory Practice (GLP) lab, which is compliant to the most current Good Manufacturing Practices (GMPs) and United States Pharmacopeia (USP) standards;

Responsible for documentation management, including, but not limited to, ability to create, update and maintain all documentation related to current Standard Operating Procedures (SOPs), master formula worksheets, log sheets, cleaning logs, scale, temperature and equipment logs, documenting errors, and training Techs on how to prevent errors;

Communication

Must possess above average communication skills (listening, speaking, written);

Promptly, accurately, tactfully, and effectively communicates information between Customers, Customer family members, Pharmacists, fellow Team Members, the public, on the telephone, in-person, and in writing via letter and electronic mail (e-mail);

Clerical, Time Management, Organizational Skills

Maintain sense of urgency at all time to meet patient's expectations with turnaround time

Effectively and efficiently handles internal and external issues;

Must possess proven and successful time management, prioritization, and organizational skills;

Math

Requires strong mathematic skills to ensure accurate inventory management and accuracy of lab production, documentation, and Customer information;

Aptitude, Attitude, Appearance
- Maintains a consistently professional, positive, helpful, team-oriented, Customer-facing appearance, friendly demeanor and attitude while working with all Customers, Customer family members, Visitors, Departments, external partners, vendors, fellow Team Members, the public;
- Possesses the aptitude and willingness for continuous learning, product knowledge, team building, and business development;

Core Functions, Winning Behaviors, Competencies, Skills, Values

Understands and embraces what it takes to continuously maintain one-hundred percent (100%) Customer satisfaction;

Understands and embraces the fact that one-hundred percent (100%) Customer satisfaction is required for continued business success;

Proficient use of all computer systems, including, but not limited to, Computer Rx, Bar-Tender Label software, PK software;

Maintains accurate and current knowledge of Auro products, prescriptions, location of medications in the Pharmacy, inventory, chemicals use and corresponding Safety Data Sheets (SDSs), strictly following all safety, USP/GLP/GMP, Pharmaceutical best business practices, including, but not limited to, Personal Protective Equipment (PPE) doffing and donning safety protocol, Health Insurance Portability and Accountability Act (HIPAA), Medicare Fraud Waste and Abuse (FWA), Food and Drug Administration (FDA) and Board of Pharmacy, Federal, State, Company rules, regulations, guidelines, practices;

Ability to determine profitability and accuracy of all prescriptions.

Ability to provide consultation on all prescriptions.

Develops knowledge of physicians' specific preparations and anticipation of scheduled orders;

Work tactfully and effectively with team members, patients and their family and the public

Accurately sets up and maintains Customer records, lab records, while maintaining desired workflow;

Accurately communicates and ensures timely prescription and compounding processing;

Promptly and proficiently addresses and handles staff questions, performance, and performance improvement issues;

Must be highly motivated, detail-oriented, and results-oriented with proven problem-resolution skills;

Ability to consistently work Monday through Friday, 8:30AM-5:00PM, in an environment, which requires standing for a significant period of time with simultaneous face-to-face and telephone Customer interaction, computer data entry;

Possesses demonstrated ability to work with minimal supervision;

Consistently displays the aptitude and willingness for continuous learning, product knowledge, Team building, and business development;

Proactively and continuously takes initiative to look for ways to help the Company run at peak efficiency;

Education and Experience

Education: Doctor of Pharmacy Degree required; current and valid California Board Of Pharmacy Pharmacist License is required at the time of hire and also must be consistently maintained as current throughout tenure with the Company (i.e., it can never lapse while you're working with Auro);

Work Experience: A minimum of two years' pharmacy experience required;

Industry Knowledge: Requires comprehensive knowledge of practices, principles, methods, and equipment utilized in providing Pharmaceutical services; strong attention to detail; ability to analyze complex tasks, systems, problems, and design and implement the most effective and efficient solution; working knowledge of personal computers, credit card processing hardware and software, Microsoft Office;

Physical Demands and Work Environment

The physical demands below described are representative of those, which must be met by an employee to successfully meet the Key Performance Indicators (KPIs) and perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or finger, handle, or feel objects, tools or controls. The employee is required to stand for a majority of the work day. The employee is occasionally required walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate, generally in the range of sixty (60) decibels (dBA) (i.e., normal conversation and office environment).

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