Strategic Partnerships Manager
LOCATION
Remote
QUALIFICATIONS
Bachelor’s degree, 5-7 years of client-facing experience in a high-tech marketing environment, strong commercial and negotiation skills, experience with financial modeling, excellent interpersonal and communication skills.
RESPONSIBILITIES
Develop, negotiate, close, and manage strategic agreements to drive revenue and new members, source and manage partnership pipelines, build relationships, and ensure commitments are delivered effectively.
INDUSTRY
E-commerce
SHORT DESCRIPTION
Rakuten Rewards seeks an experienced Strategic Partnerships Manager to collaborate with key partners, drive revenue growth, and enhance the partnerships’ strategic value.
Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit
Rakuten Rewards is looking for an experienced Strategic Partnerships Manager to support the Strategic Partnerships and Business Development team. The Strategic Partnerships Manager will work with some of Rakuten’s largest and most strategic partners to drive revenue, GMV, and new members.
- Develop, negotiate, close, and manage strategic agreements that support Rakuten's mission and will positively impact growth.
- Drive cross-functional teams towards deal objectives. (Legal, Marketing, Content, Product, etc).
- Source and manage a pipeline of prospective partnerships
- Identify, negotiate, manage and renew strategic deals with partners
- Build relationships and credibility within partner organizations
- Identify new opportunities to grow partnerships and unlock additional value for both Rakuten and our partners. Be the voice of the partner within Rakuten.
- Be the 'go to' person for partners' needs, defining and executing on the long-term partner relationship
- Ensure both Rakuten's commitments in a partner relationship and those of the partner are delivered (e.g., marketing, reporting, etc.)
- Drive positive-sum outcomes and navigate how much to push internally and externally toward the best outcome
What We Look For
- Proven Strategic Partnerships or Business Development background
- Strong commercial and negotiation skills with experience with financial modeling
- Experience negotiating contracts, interpreting legal documents, and working with attorneys to complete agreements
- Strong communication & storytelling: proficient in executive communication internally and externally
- Keen sense for prioritization, both internally and externally with partners
- You understand that collaboration and team play is key to success
- You are able to work in a fast-paced, exciting environment and across external and internal teams to deliver.
- A creative thinker, willing to push the boundaries
- Ability to identify when it is right for Rakuten to say No to a partnership
Minimum Requirements
- Bachelor’s degree
- 5-7 years of client-facing experience in a high-tech marketing environment, ideally in the affiliate space
- A self-starter who can proactively and independently drive progress across multiple stakeholder groups
- Passion for understanding our partners' businesses and finding ways to deliver win-win value
- Excellent interpersonal, written and oral communications skills
- An eye for detail and accuracy
- Proficient in Google Suite, Cloud Storage (Box) & Salesforce
- Able to work in fast paced environment while prioritizing tasks and time efficiently
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
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